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The 4G /5G Xtream has two SIM card slots which can be manually switched between, or you can use the automatic SIM switch feature to automatically switch between them. When the automatic SIM switching feature is enabled, the 4G/5G Xtream will monitor the current SIM network and if a certain condition occurs, it will switch to using the other SIM network as detailed below. The SIM Switch section provides you with the possibility to configure SIM switching rules, i.e., set up circumstances under which the device will perform a switch from using one SIM card to another. Refer to the figure and table below forRead More →

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If you have a very low internet speed (less than 5m/sec) then several factors can interfere with your internet speed. When a device is connected to one of our wireless 4G routers, the router has to “route” the data, which takes time. The typical 2.4GHz speed of 50Mbps is shared across all devices on the wireless network: more devices, less speed It is not uncommon for other 2.4GHz wireless networks to be present on a modern boat; MFD, Charger/Inverter, AIS, etc. Each network, will potentially cause interference and slower speeds To get a better speed, the best solution is to connect your laptop via Ethernet.Read More →

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NMEA 2000 is a great interfacing standard, BUT it does require a basic network to be in place, you cannot just plug the iKonvert in to the plotter. This simple guide that we created gives the key “things to know” about NMEA 2000…. https://support.digitalyacht.co.uk/how-to-create-an-nmea-2000-network/ Our NMEA 2000 Starter Kit gives you everything you need to connect the iKonvert and plotter together and even has a spare connection if you decide to add another NMEA 2000 device in the future.Read More →

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Our AIS Splitters; SPL1500 and SPL2000 and also our AIT3000 and AIT5000 transponders that have built-in splitters. They are all designed so that in the case of failure or when the power is turned off, that the antenna is connected to the VHF radio. This fail safe mode of operation is a key feature of the splitter design and gives owners the peace of mind that the antenna is always connected to their VHF, except when the AIS is transmitting which takes just 28 milliseconds and is undetectable even when listening or talking on the VHF.Read More →

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We’ve made the decision to not supply CDs containing driver software and utilities with products going forward. The CD drive has largely disappeared from PCs and Macs and most users are content downloading the very latest versions from our website. We’ve put together a download link below compiling the contents of our CD. CDs also aren’t accepted in a single return stream recycling unit and to make 30 CDs consumes 2 cups of crude oil, 300 cubic feet of natural gas and 24 gallons of water, so the environment will thanks us all too. https://support.digitalyacht.netRead More →

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The Bluetooth connector that is not currently used for any marine applications is a Reverse Polarity SMA connector and should be identical to the two Wi-Fi antenna connectors. The GPS antenna is a standard SMA connector and the supplied GPS antenna should plug straight in with no additional adaptors required. Below is an image showing the 4GXtream connectors, that you can use to check against your unit.Read More →

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The WiFi icon on the iPhone not showing is the wireless network you are connected to, does not have an internet connection. This is a fairly recent change. On earlier versions of iOS this icon was always displayed and shows a user if they are using WiFi or 4G connection for internet, which is an important thing to know. Most users will be connected to normal home or office wireless networks that have an internet connection. Only a small percentage of iPhone users will have an iAISTX or similar wireless device that does not have internet connection, so having a feature for the majority wonRead More →

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Our NAVDoctor’s wireless interface is stable and you shouldn’t have a problem scanning, finding and connecting to it, but as it is a wireless device, rather than a wireless network router connected to the internet, some operating systems will sometimes disconnect and try and connect to a known wireless network that has internet connection. In Android, because of the large number of different phone manufacturers, it is difficult to give an exact answer, but when you connect to the NAVDoctor, you should see a pop-up that says something similar to “Network has no internet, stay connected?” and you need to select whatever option to stayRead More →