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You will need a StarLink Ethernet Adaptor, like the one below: https://www.starlinkhardware.com/starlink-ethernet-adapter-setup-and-review/ Then using a normal network cable, you need to plug the Ethernet Adaptor in to the WAN socket of your 4GXtream and set the Wired WAN as the highest priority WAN connection. You can use the Failover feature of the 4GXtream to make it switch to Mobile (4G) when Starlink is not connected to the internet. Finally and most importantly, you need to Enable Bypass Mode in the Starlink. Open up the Starlink app Tap Settings Swipe down and tap Bypass Mode Slide the toggle to the right When prompted, confirm you wantRead More →

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When you scan for wireless networks on whatever mobile device you are using, can you see the 4GXtream wireless network? If you can, please connect to it using the default wireless password = 4GXtream Once you are wirelessly connected to the 4GXtream, then please open your web browser in a Private/Incognito window (important so that it does a fresh load of the 4GXtream web interface) and then try to go to http://192.168.1.1 or http://4gxtream Whichever, address you use, it is very important that you include the http:// as this tells your browser that you want to go to a specific address and not do aRead More →

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In general, unless indicated differently by the MFD manufacturer (Navico/Garmin/Raymarine/Furuno), it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream. This will result in having two wired Ethernet networks on the boat, one for the navigation equipment and the other for internet access and normal IT type networking, but it will result in the most reliable operation of the two networks. Most MFD manufacturers do not want customers to open up their Ethernet networkRead More →

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You will basically be plugging the Star Link in to the WAN socket of the 4GXtream and then using the web interface to switch between the wired WAN interface (Star Link) and the 4G Mobile interface. There is a “Failover” mode in the 4GXtream where you can tell it to use the Wired WAN by default and then switch to mobile if there is no internet connection on the wired WAN interface (Star Link). This article online tells you how to bypass the Star Link router and will be applicable for our 4GXtream… https://www.starlinkhardware.com/how-to-bypass-the-starlink-router  Read More →

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Although the approach you are taking with DDNS and Port Forwarding would work well on a conventional land based network, that is connected to the internet via a Cable/ADSL router, there are several reasons why they may not work on a mobile network: NAT (Network Address Translation): Mobile networks, especially those using IPv4, typically employ NAT to conserve IP addresses. NAT allows multiple devices to share a single public IP address. When you connect a device to a mobile network, it is assigned a private IP address that is not directly accessible from the internet. This makes it challenging for DDNS and port forwarding toRead More →

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Since the end of 2022, we have started receiving support requests from new EE customers that cannot get their Digital Yacht 4G Products to work with their EE SIM. It would appear that recent EE SIMs have a Virgin Mobile profile included, which is seen as the default APN settings when our products are set to Auto APN mode (default). If your SIM is being correctly read, you are getting a good mobile signal strength, the STATE is shown as “Registered (home); EE; 4G (LTE)” but the DATA CONNECTION is shown as Disconnected, then please try the following settings. Open a browser, go to http://192.168.1.1Read More →

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Many products from leading marine electronics manufacturers now feature a wired and/or wireless network interface. In some larger systems such as those from Navico/Garmin/Raymarine/Furuno, the MFDs, radar scanners, cameras and sonar systems will all be networked together via Ethernet cables. When one of our 4G Products is used as the central wireless router for internet connectivity, some customers have been confused as to whether they can join all of the devices together on one common network. In general, unless indicated differently by the MFD manufacturer, it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if youRead More →

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The following power consumption figures are applicable to our 4GXtream.  Power consumption does vary significantly, depending upon the amount of mobile data being transferred and how much wired/wireless network activity is taking place. Below are the average consumption figures for 12v and 24v systems… Minimum – Powered up but no mobile or network data transfer = 3.75W Normal – Powered up with a couple of network devices doing light internet access = 4W Maximum – Powered up with multiple network devices doing heavy internet access = 10WRead More →

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In some situations, our 4G Products can appear to be connected to the internet, but due to other external conditions such as AV Software, ISP issues or local network settings, you cannot access websites from your browser. If this happens, there are some additional tests and checks that can be carried out. Go to SYSTEM>ADMINITSTRATION>TROUBLESHOOT and do the following tests…. PING TEST Enter an IP address of 1.1.1.1 and click the PERFORM button. This sends a series of data packets directly to a public website (Cloudflare) which then sends them back to your 4G Product over the Mobile network. The results are shown in theRead More →