Things have moved on in the iPhone world since 2012 and a number of security updates and changes in the way this wireless data is handled have made some of our older wireless products incompatible without getting an update.
You can either send your WLN10HS back to us for an update which is 1hr labour £45 + VAT plus postage or we can offer you a special 30% discount price on our latest WLN10SM – https://digitalyacht.co.uk/product/wln10sm/
Contact us at sales@digitalyacht.co.uk for a 30% discount code, including your proof of purchase and return the WLN10HS to us by following this FAQ: https://support.digitalyacht.co.uk/question/returning-a-product-to-our-uk-office-for-service/