This procedure is good for boats that are regularly going a long way offshore outside of mobile network range, such as fishing boats, blue water yachts, etc. Basically, our 4G Products can sometimes not reconnect properly when they come back in to mobile range and this feature makes the 4G Product keep checking if it is online and if it is not it will reboot the modem.

 

Ping Reboot Configuration

 

To enable the “Ping Reboot” feature, go to SERVICES>AUTO REBOOT and you will see a similar page to the one below…

Now click the ADD button and I would suggest you use the same settings as shown below, which are the ones I have used in all of our testing. Every 2 minutes, 4GXtream will ping 8.8.8.8 which is the Google public DNS server and is always online.

If it does not receive a reply within 5 seconds, it retries two more times and if there is still no reply it restarts the 4G Modem.

Click the “SAVE & APPLY” button and after the settings are stored, you should not have to manually reboot the 4GXtream again.