If you see anything in the Messages section of the proAIS2 Diagnostics page, then these are just temporary warnings and usually nothing to worry about, it is when critical events happen that you need to worry and these appear in the Alarms section and invariably also cause a change in LED status and one or more green ticks changing to red crosses.

The two most common messages you will see are….

1) RX 1 / RX 2 DSC start / Stop message

This message indicates when one of the AIS receivers has started/stopped a DSC channel management listening period. Class B equipment is required to listen to channel 70 periodically (at specific times defined in the standards) for DSC channel management commands. As Class B lacks the third receiver necessary to do this full time it is achieved by occasionally switching an AIS receiver to this channel.

2) TX attempt failed (Msg 18) and CP Busy messages

Class B AIS is a ‘carrier sense’ system. It has to find a free slot to transmit in by listening just before transmission to check the slot is empty.

When a transmission is scheduled a block of 10 potential slots is selected. It will attempt to transmit in the first of these slots.

If the slot is busy the ‘CP busy’ (meaning ‘candidate position busy’) message will be output. It will then try again in the next slot, and so on for the 10 slot block.

It is quite normal to see ‘CP busy’ messages in an area where other AIS vessels are operating. It simply means the first slot selected was busy. 99% of the time the transmission will be successful in one of the other 9 slots.

So long as the indicator remains green transmissions are occurring on schedule. If transmissions can’t be made because the AIS environment is simply too busy then the indicator will turn amber (this is incredibly rare – and is yet to be witnessed outside of test conditions).

In summary these messages are normal and can be ignored if the indicator is green

NB – it’s not shown as an error or alarm in proAIS2 , just in the ‘messages’ box. Anything in the ‘messages’ box is just for info and not a fault or alarm; those are shown in the ‘Alarms’ box.

All Digital Yacht AIS transponders have the LEN value = 1, except our AIT1500N2K which has LEN = 6.

All Class B and Class B+ AIS transponders can transmit the True Heading of the vessel as part of the dynamic data they transmit to other vessels; MMSI Number, Position, COG, SOG, etc. If received most charting systems will plot the AIS target with both the COG and True Heading vector displayed, useful when the vessel is stationary and COG becomes unstable/inaccurate.

Our AIT2500 and AIT5000 units can receive the True Heading (HDT or THS sentences) data via their Low Speed NMEA 0183 Input (Yellow+ and Green- wires) or via PGN#127250 Vessel Heading on NMEA 2000.

However, not all NMEA 2000 systems will transmit True Heading and in some cases they transmit a wrong value or just a fixed 000º. This results in the AIS target being plotted with a very strange heading vector or the boat appearing to be moving side-ways or backwards.

If this happens and you cannot correct or suppress the True Heading value on the NMEA 2000 network, then you can stop the AIT2500/AIT5000 from receiving True Heading over NMEA 2000, by following the procedure below….

Using the proAIS2 software, go to the Serial Data tab and then copy and paste the following commands in to the box at the bottom of the page and click the “Send” button (see image below).

• To stop reception of True Heading data over NMEA 2000 send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kignss 0,0*13
• To enable it again send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kignss 1,0*12

….if the command was successfully received and actioned, you should see Transponder respond with…

• $PSMT,255……….etc.     (basically, the same as the command but 255 instead of 0 after the $PSMT, text)

 

A flashing RED Status LED indicates a high VSWR reading or potentially a Power Amplifier fault.

For the flashing RED Status LED issue, with the 12v power turned off to the AIS Transponder, I would visually inspect the BNC antenna connector on the AIS and make sure there are no signs of connector damage. Then connect up whichever VHF antenna you have the most confidence in. Now power ON the AIS Transponder and immediately join its wireless network and bring up the web interface before the unit has got a GPS position fix and tried to transmit or use ProAIS2 if your AIS transponder don’t have a web interface.

Now watch the VSWR reading and see what value is displayed after the first couple of transmissions. If it is greater than 5:1, then it has a high VSWR and will soon start to flash the RED Status LED.

The most common cause is the VHF antenna and connections, but if you are confident that they are all fine, then it must be the unit itself and we will need to get it back for warranty repair.

If you think that your AIS transponder is not transmitting your position then this procedure might help you. The first step is to check if your AIS transponder is actually transmitting. If you are then sure that your AIS transponder is not transmitting then the next part explains you the factors to check.

 

1 – Check if your AIS is transmitting or not

 

With ProAIS2 or iAISTX/AIT5000 Web Interface

Using the proAIS2 configuration software or the iAISTX/AIT5000 web interface allows you to see if the GPS position is OK. You can monitor the AIS reception of other vessels. As well as ensure that there are no errors or alarms. However, if you are new to AIS, there is always that nagging doubt as to whether other vessels are seeing you.

 

 

Check with a local AIS Receiver/Transponder

The best test of a Class B transponder is to ask someone else in your marina, who has AIS, to check that they are receiving you on their system. If your vessel is stationary, then a transponder will only transmit every 3 minutes. This increases to every 30 seconds when your speed over the ground (SOG) is greater than 2 knots. Therefore, do allow some time for them to detect you. Also when they first receive your transmission, the only data they will see is your position, speed, course and MMSI number. It can take up to 6 minutes to receive your “Static Data” (boat name, call sign, vessel type, dimensions, etc.). This is normal and is the way the AIS system regulates the amount of data being transmitted.

 

 

Check with MarineTraffic, Vessel Finders, etc.

The other increasingly common method of testing an AIS transponder is to look on one of the online “live” AIS websites and the most popular of the free services is MarineTraffic.com

However, it is important for you to be aware of the limitations of these online sites. As a result, do not assume that you will always be picked up by them. Each of the different online services are only as good as their network of AIS receiving stations. In many cases enthusiasts/volunteers operate these. In some areas the coverage is great but there are definitely “holes” in coverage.

 

 

 

 

2 – Find out the reasons why your AIS is not transmitting

If you are now sure that your AIS transponder is not transmitting then you should follow the following steps.

You must use ProAIS2 for your AIT1500, AIT2000, AIT2500, AIT3000 or Nomad. However, for the iAISTX, iAISTX Plus or AIT5000, you must use the built-in web interface.

With proAIS2’s diagnostics tab or the iAISTX/AIT5000 web interface, you can check if an AIS transponder has an issue or not.

 

 

A- Check if your AIS receives a good GPS position.

Without a good GPS fix, an AIS transponder cannot transmit correctly your position. By going to the GPS Status tab in ProAIS2, you can see the GPS reception. If you have one of our AIS transponder with built-in GPS antenna, then you should consider installing a GPS booster (for more information, click here).

If you have an external GPS antenna then make sure that the connectors are correctly tight and also that the antenna is outside and has a clear view over the sky.

 

B- Check the VHF antenna

In the Diagnostics Tab in ProAIS2 or within the iAISTX/AIT5000 web interface, you can see the VSWR ratio. The VSWR ratio is explained in the FAQs. If your VSWR ratio is above 3, then you must check the VHF antenna connectors and the cable.

If possible, use another VHF aerial to check if the AIS transmits better.

 

C – Check that all the data have been entered

In the Configuration Tab in ProAIS2, you must make sure that all the boat details have been added (MMSI, VHF Call Sign, Name, Dimensions, etc.)

 

 

You can send us via email a screenshot of the ProAIS2 diagnostics tab or your iAISTX/AIT5000 web interface, we will then let you know whether the product works well or not.

 

This video might also help you out:

If you encounter an issue with AIS showing on your display (navigation software or chart Plotter) then you should follow this procedure.

 

1 – Issue with a Chart Plotter/VHF Radio

If you cannot display AIS targets on your Chart Plotter or VHF radio, then follow this:

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 0183 wires, then you must make sure that you have used the NMEA 0183 38400 baud wires (Orange + & Brown – for Digital Yacht AIS Transponders). The second step is to check your Chart Plotter / VHF Radio settings. The best solution here is to check your product manual but you must make sure that the NMEA 0183 port is set at 38400 baud and also that AIS targets are activated.

 

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 2000, then you must make sure that the NMEA 2000 network is working properly. This page might answer to your question. You should also make sure that AIS targets are activated in your chart plotter / VHF radio settings.

 

 

2 – Issue with a Navigation Software / App

If you cannot display AIS targets on your navigation software or app then follow this:

• For an Android/iOS app: The first step is to make sure that all apps are closed in the background, then you are connected to the product WiFi network. The second step is to configure your navigation app. This is explained in this page.

 

• For a PC Navigation Software: The first step is to make sure that the USB drivers are installed. You can download them here if needed. You must then find out the port COM allocated to your USB port. The last step is to configure your navigation software. This is explained in this page.

AIS Transmission/Reception depends on the AIS Class

• A Class B AIS transponder transmit at 2 watts whereas a Class A Transponder at 12.5 watts. The Class B+ SOTDMA transponder transmits at 5 watts. This difference in power has a huge impact on the transmission range of each transponder.

 

• For a Class B AIS transponder, the transmission range is usually 5 to 7 miles in perfect conditions. This means using a good VHF antenna, placed as high as possible and clear of other antennas. The cables and connectors must also be in good conditions. For a Class B+ 5W SOTDMA, it typically transmits at up to 15 miles.

 

• However, for the AIS reception, a Class B/Class B+ transponders can receive Class A AIS at up to 30 miles.

 

If you don’t have a good range

• If you are using a VHF antenna splitter for your transponder, make sure it is a ZeroLoss VHF Splitter like our SPL1500, SPL2000. You must also check the connectors and the cables between the VHF splitter and the AIS.

 

• If you are using a dedicated VHF antenna for your transponder, then make sure that it is at least 2 meters away from other VHF antennas. Also, you must check the VHF antenna, its cable and connectors.

 

If you don’t have a good range, we suggest you testing with another VHF aerial to check if you have a better range.

If you are unable to connect your AIS transponder USB, then you should follow this section. The USB drivers are automatically downloaded with ProAIS2.

I am sure your USB drivers and proAIS2 software are fine, the key issue is the power up sequence. Please power cycle the transponder in the following manner, which works every time when you have it connected to a PC….

1. Turn off the 12/24v supply to the transponder and unplug the USB cable
2. Close the proAIS2 software and any other navigation software that uses COM Ports or USB Virtual COM ports
3. Plug in the USB cable – the Red and Yellow LEDs should illuminate on the transponder
4. Run the proAIS2 software, make sure the AIS Transponder is shown in the drop down menu and click the “Connect” Button.
5. The PC should query the transponder and after a second or two, display the boat data (MMSI number, Name. etc.) in the data boxes
6. Turn on the 12/24v supply to the transponder and it will start to try and get a position fix and then start transmitting

This article explains how to configure an AIS transponder, either using our proAIS2 software for PC/MAC or with a free Android app called AISConfig. This article is for AIT1500, AIT1500N2K, AIT2000, AIT2500, AIT3000 and Nomad.

 

 

1- proAIS2 (available on PC & Mac)

The proAIS2 software is included on the CD-ROM-rom supplied with all of our AIS transponders. If you do not have the CD-ROM or your laptop cannot read a CD-ROM, then you can download the software for Windows or for Mac by clicking here. The functionality of the proAIS2 software is the same on Windows or Mac.

 

Installation of the proAIS2 software, also installs the USB drivers and we recommend not plugging the transponders USB cable in to the PC/Mac until after you have installed proAIS2. Once the installation is complete, plug the USB cable in to the computer to complete the USB driver installation.

The transponder receives enough power from the USB connection to power the processor and ancillory circuitry required to configure the transponder, however the GPS will not get a fix, the NMEA interfaces will not be working and the transponder will not transmit while on USB power.

For more information on installing proAIS2 on a Mac, please refer to a previous article by clicking here. 

Digital Yacht are not the only company that supply proAIS2 with transponders, but to our knowledge, we are the only company to produce a video showing how to configure and diagnose Class B transponders with it. So we hope that not only Digital Yacht users but owners of other brands will benefit from this video. To find out how to use the proAIS2 software to configure an AIS transponder, please

 

 

2- AISConfig (available on Google Play Store)

The AISConfig app is a free application that can be downloaded from the Google Play Store. You can download it by clicking here. The AIS transponder must have a built-in WiFi interface (such as Nomad, AIT3000, etc.) or must have a NMEA WiFi server to be configured with the app.

 

 

Initial programming of the unit with your boat’s MMSI, vessel details, etc. plus monitoring of the LEDs, key performance criteria and switching Silent mode ON/OFF can all be done from the App.

 

 

To find out how to use the AISConfig app to configure an AIS transponder, please watch the video below:

• It is important for you to be aware of the limitations of these online sites. As a result, do not assume that you will always be picked up by them. Each of the different online services are only as good as their network of AIS receiving stations. In many cases, these shore stations are operated by AIS enthusiasts/volunteers who have a home/office by the sea. In many areas the coverage is great but there are definitely “holes” in coverage.

 

• One of the good features of the Marine Traffic service, is that you can display the locations of the receiving stations and see if they are currently online or offline. From the Marine Traffic home page, zoom in to your location on the map. Then on the left hand side of the screen, click on the “Layers” icon. This will show a series of tick boxes to display different layers of data will appear. Click the “Stations” tick box and you will see a series of Antenna type icons on the map; green if they are online (receiving data), red if they are offline and orange if they are online but giving poor reception performance.

 

• In the image below, you can see the the UK port of Exmouth. If you were testing your Class B transponder here today, then you would think you were not transmitting. Just one receiving station being offline can create a big hole in coverage and the next receiving station going East is Bridport around 35 miles away. This is a popular section of water and yet you can only see a few vessels between Torquay and Lyme Regis.

• A Class B transponder transmits at 2 Watts (about a third of the power of a hand held VHF). Therefore even in perfect line of sight conditions, the best range you can expect is about 8NM. It is important to check if there is a receiving station within 5-8NM of your location and if there are any other Class B vessels displayed near you.

 

• If you are more than 5-8NM from the receiving station or there is not a good clear line of sight between the station and your location, then your transmission is unlikely to be received.

 

• You should note that Commercial vessels and some larger pleasure craft have Class A Transponders. These transmit at 12.5 Watts and have a much greater transmit range 20-25NM. As a result, these vessels may be displayed near your location, even if your Class B transmission is not received.

 

• Finally, it can take an hour or so for a new AIS (MMSI number) to be recognised and stored in the database of these online services. Consequently, if you are confident that you are in range of an online receiving station, leave your transponder on for a few hours. This will give the online service time to detect and record you in their database.

 

ADDITIONAL NOTE

Another nice feature of Marine Traffic, is that you can drill down in to the details of a particular receiving station. Click on the icon of the Station of interest and a summary of the receiving Station’s information will be displayed. By clicking the Green “Details and Statistics” button, you can get a wealth of information about the station, its statistics and “live” AIS target reception list.

• As you can see, this particular station in Exmouth is regularly offline for quite long periods. Even when it is online, it has a rather poor 10NM reception range.

 

• For anyone that lives or has a business close to the sea and who would like to be part of an online AIS network, please contact us about our AISNet product, which can connect to your home/office network and put your local AIS reception data online.

One of the most common questions we are asked by our AIS customers, is “what antenna should I use for my AIS ?”, so we thought we would post a short article to provide an answer on VHF Antenna Options for AIS.

Basically there are two VHF antenna options for AIS; fit a second dedicated VHF antenna a suitable distance from the vessels main VHF antenna. Or alternatively, use the main antenna for both VHF and AIS by fitting a special device called a “Splitter”.

Generally our recommendation for yacht owners who want to fit an AIS, is to use a “Zero Loss” splitter like our SPL2000. By utilising the main VHF antenna at the top of the mast, you will definitely get maximum transmit range. Plus the ease of installation often makes it a cheaper option than paying for a second antenna to be installed.

 

However, for power boaters who do not benefit from the height advantage of using the main antenna at the top of the mast. As well as for AIS receiver owners where the splitter can often cost more than the AIS receiver itself. It is often desirable to fit a second VHF antenna. This is particularly apparent if you intend to save money by doing the antenna installation yourself.

 

 

AIS operates on two dedicated channels within the marine VHF frequency range – 156.0 to 162.025 MHz. The two AIS channels are at the top end of this range namely; 161.975 and 162.025 MHz (channels 87B and 88B). Most VHF antennas are designed to give maximum gain across the whole VHF frequency range centred on Channel 16 (156.8 MHz).

Pretty much all of the antenna manufacturers now produce “AIS Tuned” antennas. These have their centre frequency shifted from Channel 16 to 162Mhz (exactly half way between the two AIS frequencies). If you choose to mount your AIS antenna on the stern rail of a yacht or radar arch of a power boat. Then using an “AIS tuned” antenna is a good idea. This will allow you to get an extra bit of gain. Thus compensating for the antenna being effectively at deck level.

 

The graph above shows how the tuning of the antenna to 162MHz gives it an extra boost in VSWR (gain) across the two AIS frequencies.

 

Which ever option you choose, having AIS on your boat will without doubt make your sailing experiences safer. As well as less stressful in poor visibility or when crossing busy shipping lanes. Even a simple receiver with a small whip antenna at deck level is effective. Allowing you to keep informed of what ships are around and which ones you need to keep an eye on.

The AIS system works on two channels in the VHF frequency range and in order to receive or transmit AIS information it is necessary for the AIS unit to be connected to a VHF antenna. One option is to fit a VHF splitter such as our SPL2000, which allows both the VHF radio and the AIS to use the boat’s main VHF antenna. The other option is to fit a second VHF antenna which is then just connected to the AIS.

Any VHF antenna can be used, although some antennas are “AIS tuned” to get maximum gain on the two AIS channels and also have a BNC type connector fitted (common on AIS units), rather than the traditional PL259 VHF connector.

If you decide to fit an additional VHF antenna for the AIS, you want to mount it as high as possible but you should be aware that it cannot be mounted right next to the existing VHF antenna and a certain amount of separation must be maintained to avoid the 25 watts of transmit power from your VHF radio going straight in to the AIS receiver circuitry, potentially damaging it. The diagram below shows the recommended minimum separation of the antennas.

Our AIS transponders are supplied with a GPS antenna that has a 10m cable terminated in an FME connector (right hand connector in the above image).

These connectors are very slim, not much larger than the coax cable and are much easier to route through the boat. We also supply an FME to TNC adaptor for connecting the cable to the transponder (left hand connector in the above image).

Today we were reminded of the importance of ensuring this adaptor is firmly screwed on to the cable, when a US customer reported that their AIT2000 had stopped getting a GPS fix. After using the proAIS2 software to confirm that the GPS signals were very low, we asked the customer to check the GPS antenna connections to the AIT2000 and sure enough found that the FME connector had become loose and was no longer making a good connection.

A quick tighten of the FME connector in to the adaptor and the AIT2000 started to get a GPS fix again and the customer could continue their cruise.

The nut on the FME connector is 8mm (AF) and the TNC adaptor has two flat indents that are 9.5mm (AF). You can tighten the two connectors quite tightly but avoid using too much force which could damage the connector and cause a different set of problems. The image below shows the FME fully tightened in to the adaptor and there should be about a 1.5mm gap between the FME nut and the collar of the adaptor when properly tightened.

Our GV30 combo GPS and VHF antenna also uses FME connectors and is supplied with a TNC and BNC adaptor, which should also be tightened in the same way.

 

Checking the VHF/AIS Antenna, is the most difficult test. As a result, it is the one that we get the most technical support calls about. Therefore, we thought a blog post on the subject would help.

 

It is surprisingly common for yacht owners to install an AIS transponder with an antenna splitter and then find that their “old faithful” VHF antenna at the top of the mast is actually not as good as they thought it was. The reason for this, is that the top of the mast is a pretty hostile place. Over time, the antenna will suffer high levels of salt water and UV exposure, coupled with large temperature swings, vibration, G forces, etc. All of which start to degrade the materials and cabling. Alongside the occasional stepping of the mast, with possibly a through-deck connection or cable join inside the hull. You can see that there are lots of possibilities for the antenna to not be in tip-top condition.

All AIS transponders perform a continuous series of self tests, including a VHF antenna test. This is often the first time, in many years, that the VHF antenna at the top of the mast has been tested. Therefore, it is not unusual for some to fail the test. The reality is, that a VHF radio or AIS will happily get some level of reception even if you just connect a wire to it. As a result, you can appear to be receiving AIS data but your transmission is poor. This is due to an old/degraded VHF antenna that has a high Voltage Standing Wave Ratio (VSWR).

 

The VSWR of an AIS transponder, is a measure of the level of standing waves present in the antenna cable (feeder). Standing waves are the signals/power that do not radiate in to the air, by the antenna (load), but reflect back down the cable to the transponder (source). In an ideal world, all of the power sent to the antenna would transmit through the air to other vessels. However, this only happens if the impedance (AC resistance) of the source, feeder and load are identical (50 ohms).

This perfect matching of the impedances would result in a VSWR of 1:1. Although in “real life” pleasure boat installations, it is more likely to be between 1.1:1 and 2.5:1. In the diagnostic page of our proAIS2 software, the  you can see the VSWR and will update upon every transponder transmission. By keeping an eye on the Transmit Counter you can see when a transmission takes place. You will probably see a slight change (in the decimals) each time the VSWR is measured, which is normal. If you see a bigger fluctuation, this is indicative of a poor connection or water ingress in the antenna cable/connections.

 

If the measured VSWR goes above 5:1, the RED Status LED will illuminate and a VSWR alarm displayed in proAIS2 (see top image).

 

Understanding the importance of having a good VHF antenna, with a low VSWR to get the best possible AIS transponder performance (transmit range) is key. We hope this article helps our customers have a better appreciation of this technology.

Dear Customer,

Once entered and confirmed, the MMSI number on an AIS can only be changed by a technical dealer or by Digital Yacht.  This is a government requirement in many countries to ensure the security of the AIS system.

If you need your MMSI number reset or changed, we offer a reprogramming service.

The cost for this is £45.00/60€ + Return Shipping + VAT. 

If you would like to go ahead with this, please complete and print this AIS PROGRAMMING form with vessel details. If you do not have Microsoft Word or a means of editing Word documents, please print and complete this PDF version.

Please return the AIS transponder with the printed AIS PROGRAMMING form to the following address:

• USA/UK/ROW: Digital Yacht Service, 7 Farleigh Court, BS48 1UR, Flax Bourton, United Kingdom
• Europe/EU: Digital Yacht, 12 Boulevard des Belges, 76000 Rouen, FRANCE

If you’re returning a product from outside the EU, please put a value of GBP £10.00/ USD $14.00 / EUR €12.00 for the product and if requested by the freight company or postal service, use MARINE ELECTRONIC EQUIPMENT as a description and the commodity code 90148000.

The reason for return can be Product Service or Return for Repair.

Alternatively, the MMSI can be reset by any local NMEA certified/technical marine dealer who will have the cables, programming leads and software to complete.

For Nomad 2 customers, please contact us via our ticketing system.

The WiFi icon on the iPhone not showing is the wireless network you are connected to, does not have an internet connection. This is a fairly recent change. On earlier versions of iOS this icon was always displayed and shows a user if they are using WiFi or 4G connection for internet, which is an important thing to know.

Most users will be connected to normal home or office wireless networks that have an internet connection. Only a small percentage of iPhone users will have an iAISTX or similar wireless device that does not have internet connection, so having a feature for the majority won the day.

The weak security message is also a recent change, as Apple are pushing all of their users to move to the latest and most secure WPA3 security. The reality is that WPA2 is still very secure and still used on the majority of wireless networks, so it is nothing to be worried about. Even if a hacker did manage to crack your iAISTX, all they would gain is the location of all the AIS equipped vessels around you – not any sensitive banking or personal info.

In the original International Product Specification for Class B AIS Transponders, it was dictated that they should be “stand alone” systems that did not require any input from other devices. For this reason, you will not find any AIS Class B transponders that can take their position input from an external NMEA 0183 or NMEA 2000 GPS sensor.

I am afraid that you will need to use the supplied GPS antenna with your iAISTX, but if your boat has a GRP hull, then you might be able to install the GPS antenna inside the hull and not go to all the trouble of routing it externally. Just find a suitable location and use the GPS signal strength display on the iAISTX’s web interface to check that you are getting good reception, before finally bolting it down.

All Class B and Class B+ AIS transponders can transmit the True Heading of the vessel as part of the dynamic data they transmit to other vessels; MMSI Number, Position, COG, SOG, etc. If received most charting systems will plot the AIS target with both the COG and True Heading vector displayed, useful when the vessel is stationary and COG becomes unstable/inaccurate.

Our AIT2500 and AIT5000 units can receive the True Heading (HDT or THS sentences) data via their Low Speed NMEA 0183 Input (Yellow+ and Green- wires) or via PGN#127250 Vessel Heading on NMEA 2000.

However, not all NMEA 2000 systems will transmit True Heading and in some cases they transmit a wrong value or just a fixed 000º. This results in the AIS target being plotted with a very strange heading vector or the boat appearing to be moving side-ways or backwards.

If this happens and you cannot correct or suppress the True Heading value on the NMEA 2000 network, then you can stop the AIT2500/AIT5000 from receiving True Heading over NMEA 2000, by following the procedure below….

Using the proAIS2 software, go to the Serial Data tab and then copy and paste the following commands in to the box at the bottom of the page and click the “Send” button (see image below).

• To stop reception of True Heading data over NMEA 2000 send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kignss 0,0*13
• To enable it again send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kignss 1,0*12

….if the command was successfully received and actioned, you should see Transponder respond with…

• $PSMT,255……….etc.     (basically, the same as the command but 255 instead of 0 after the $PSMT, text)

 

A flashing RED Status LED indicates a high VSWR reading or potentially a Power Amplifier fault.

For the flashing RED Status LED issue, with the 12v power turned off to the AIS Transponder, I would visually inspect the BNC antenna connector on the AIS and make sure there are no signs of connector damage. Then connect up whichever VHF antenna you have the most confidence in. Now power ON the AIS Transponder and immediately join its wireless network and bring up the web interface before the unit has got a GPS position fix and tried to transmit or use ProAIS2 if your AIS transponder don’t have a web interface.

Now watch the VSWR reading and see what value is displayed after the first couple of transmissions. If it is greater than 5:1, then it has a high VSWR and will soon start to flash the RED Status LED.

The most common cause is the VHF antenna and connections, but if you are confident that they are all fine, then it must be the unit itself and we will need to get it back for warranty repair.

When we get reports like this, it invariably turns out to be Chart Plotter or Application that has a problem – usually software related.

The reason for this, is that AIS units do not differentiate between different types of AIS messages; either the regular dynamic ones that include the MMSI number and the position/course/speed of the vessel or the more infrequently transmitted static ones that include the MMSI number, name, dimensions, boat type, etc. and in the case of Class A vessels the voyage data that includes navigation state, destination, ETA, etc.

An AIS unit either receives all of the messages or none. In theory, if the AIS was getting poor reception and missing some messages then because a boat might send 10 dynamic messages for every 1 static message, you are more likely to see the boat without the static data, but it would be random and some boats would have their names. The application only needs to receive the static data once for a target, and then it is in its temporary AIS database for the duration that the application is running.

As I mentioned, the Chart Plotter or Application maintains its own AIS database where it ties together the MMSI numbers in the dynamic and static messages and builds up an AIS target list where every boat should (within 6 minutes) have a name, dimensions, boat type, etc.

The static messages are longer than the dynamic ones and might be split across a couple of UDP network packets. You could try setting the iAISTX to operate in TCP mode and then setup a new Device on the Navionics App; TCP mode, Host = 192.168.1.1 and Port = 2000.

TCP mode is a guaranteed delivery protocol with error checking, packet sorting and re-transmit functionality, that ensures all network packets are always fully received. The downside, is that it is a one device protocol so you cannot have more than one device receiving the data at a time.

 

This reset procedure just resets the AIT5000 unit’s wireless interface and does not reset the MMSI number, which can only be carried out by an authorised dealer/distributor.

With the AIT5000 unit fully powered up, locate the reset button, which is a small push button next to the wireless antenna. Press and hold this push button for > 10 seconds (recommend 15 seconds to be sure).

When you release, you should see the Wi-Fi and Data LEDs change flashing sequence slightly as the unit resets and reboots.

Once the AIT5000 has rebooted, all of the wireless and web settings will be back to the factory defaults – as detailed in the user manual.

You should now be able to see the AIT5000-xxxx wireless network again. Try to get one of your devices to connect and stay connected to the AIT5000 Wi-Fi connection.

If you think that your AIS transponder is not transmitting your position then this procedure might help you. The first step is to check if your AIS transponder is actually transmitting. If you are then sure that your AIS transponder is not transmitting then the next part explains you the factors to check.

 

1 – Check if your AIS is transmitting or not

 

With ProAIS2 or iAISTX/AIT5000 Web Interface

Using the proAIS2 configuration software or the iAISTX/AIT5000 web interface allows you to see if the GPS position is OK. You can monitor the AIS reception of other vessels. As well as ensure that there are no errors or alarms. However, if you are new to AIS, there is always that nagging doubt as to whether other vessels are seeing you.

 

 

Check with a local AIS Receiver/Transponder

The best test of a Class B transponder is to ask someone else in your marina, who has AIS, to check that they are receiving you on their system. If your vessel is stationary, then a transponder will only transmit every 3 minutes. This increases to every 30 seconds when your speed over the ground (SOG) is greater than 2 knots. Therefore, do allow some time for them to detect you. Also when they first receive your transmission, the only data they will see is your position, speed, course and MMSI number. It can take up to 6 minutes to receive your “Static Data” (boat name, call sign, vessel type, dimensions, etc.). This is normal and is the way the AIS system regulates the amount of data being transmitted.

 

 

Check with MarineTraffic, Vessel Finders, etc.

The other increasingly common method of testing an AIS transponder is to look on one of the online “live” AIS websites and the most popular of the free services is MarineTraffic.com

However, it is important for you to be aware of the limitations of these online sites. As a result, do not assume that you will always be picked up by them. Each of the different online services are only as good as their network of AIS receiving stations. In many cases enthusiasts/volunteers operate these. In some areas the coverage is great but there are definitely “holes” in coverage.

 

 

 

 

2 – Find out the reasons why your AIS is not transmitting

If you are now sure that your AIS transponder is not transmitting then you should follow the following steps.

You must use ProAIS2 for your AIT1500, AIT2000, AIT2500, AIT3000 or Nomad. However, for the iAISTX, iAISTX Plus or AIT5000, you must use the built-in web interface.

With proAIS2’s diagnostics tab or the iAISTX/AIT5000 web interface, you can check if an AIS transponder has an issue or not.

 

 

A- Check if your AIS receives a good GPS position.

Without a good GPS fix, an AIS transponder cannot transmit correctly your position. By going to the GPS Status tab in ProAIS2, you can see the GPS reception. If you have one of our AIS transponder with built-in GPS antenna, then you should consider installing a GPS booster (for more information, click here).

If you have an external GPS antenna then make sure that the connectors are correctly tight and also that the antenna is outside and has a clear view over the sky.

 

B- Check the VHF antenna

In the Diagnostics Tab in ProAIS2 or within the iAISTX/AIT5000 web interface, you can see the VSWR ratio. The VSWR ratio is explained in the FAQs. If your VSWR ratio is above 3, then you must check the VHF antenna connectors and the cable.

If possible, use another VHF aerial to check if the AIS transmits better.

 

C – Check that all the data have been entered

In the Configuration Tab in ProAIS2, you must make sure that all the boat details have been added (MMSI, VHF Call Sign, Name, Dimensions, etc.)

 

 

You can send us via email a screenshot of the ProAIS2 diagnostics tab or your iAISTX/AIT5000 web interface, we will then let you know whether the product works well or not.

 

This video might also help you out:

A coax cable has an inner wire and then the braided shield and a quick and easy way is just to strip the cable back and solder or join using terminal block the Inner wire to the Orange wire and the Outer shield to the Green wire.

 

However, if you want to make a nicer, more robust solution, you could get one of these…

 

https://www.adafruit.com/product/2889

 

and one of these…

 

https://www.mouser.com/ProductDetail/AIM-Cambridge-Cinch-Connectivity-Solutions/CPMC-88-1?qs=atelM%2FHH1ECgOOZ43uoOSg%3D%3D

 

Then the Orange wire would go in the + screw terminal and the Green in the – screw terminal. The BNC connector would be crimped on to the coax cable and you end up with a much more longer lasting connection.

If you encounter an issue with AIS showing on your display (navigation software or chart Plotter) then you should follow this procedure.

 

1 – Issue with a Chart Plotter/VHF Radio

If you cannot display AIS targets on your Chart Plotter or VHF radio, then follow this:

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 0183 wires, then you must make sure that you have used the NMEA 0183 38400 baud wires (Orange + & Brown – for Digital Yacht AIS Transponders). The second step is to check your Chart Plotter / VHF Radio settings. The best solution here is to check your product manual but you must make sure that the NMEA 0183 port is set at 38400 baud and also that AIS targets are activated.

 

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 2000, then you must make sure that the NMEA 2000 network is working properly. This page might answer to your question. You should also make sure that AIS targets are activated in your chart plotter / VHF radio settings.

 

 

2 – Issue with a Navigation Software / App

If you cannot display AIS targets on your navigation software or app then follow this:

• For an Android/iOS app: The first step is to make sure that all apps are closed in the background, then you are connected to the product WiFi network. The second step is to configure your navigation app. This is explained in this page.

 

• For a PC Navigation Software: The first step is to make sure that the USB drivers are installed. You can download them here if needed. You must then find out the port COM allocated to your USB port. The last step is to configure your navigation software. This is explained in this page.

AIS Transmission/Reception depends on the AIS Class

• A Class B AIS transponder transmit at 2 watts whereas a Class A Transponder at 12.5 watts. The Class B+ SOTDMA transponder transmits at 5 watts. This difference in power has a huge impact on the transmission range of each transponder.

 

• For a Class B AIS transponder, the transmission range is usually 5 to 7 miles in perfect conditions. This means using a good VHF antenna, placed as high as possible and clear of other antennas. The cables and connectors must also be in good conditions. For a Class B+ 5W SOTDMA, it typically transmits at up to 15 miles.

 

• However, for the AIS reception, a Class B/Class B+ transponders can receive Class A AIS at up to 30 miles.

 

If you don’t have a good range

• If you are using a VHF antenna splitter for your transponder, make sure it is a ZeroLoss VHF Splitter like our SPL1500, SPL2000. You must also check the connectors and the cables between the VHF splitter and the AIS.

 

• If you are using a dedicated VHF antenna for your transponder, then make sure that it is at least 2 meters away from other VHF antennas. Also, you must check the VHF antenna, its cable and connectors.

 

If you don’t have a good range, we suggest you testing with another VHF aerial to check if you have a better range.

If you don’t receive the NMEA data on your iPad or iPhone, then you must follow this procedure:

1- Close all apps in the background or restart your device.

 Always a good idea to shut down your iPad/iPhone device and then power it back up again, as this will close all background apps and ensure all of the right services are running. For more information: https://digitalyacht.net/2018/07/27/background-apps-stopping-wireless-nmea-transmission/ 

2- Local Network Settings

If you are using iOS 14 or higher, make sure the “Local Network” privacy settings are enabled for the app they want to use….

Go to Settings>Privacy>Local Network and make sure that the App is in the list and enabled….

3 – UDP or TCP?

Check what mode/protocol our product is set to, TCP or UDP (check product manual) and ensure that you set the same type of connection in the App. If the device is set to UDP and you try to use TCP in the App it will not work, both the device and app must be set to the same mode/protocol TCP or UDP. For TCP connections you need to enter an IP address of 192.168.1.1 and Port 2000, while for UDP you need to enter 0.0.0.0 and Port 2000, or if this fails try 192.168.1.1

4- App configured?

You must make sure that your app is configured. You should look at our section How to Configure Apps & Software to find out how to configure your navigation app.

5- GPS Settings

If you want the app to use the GPS data from the wireless connection, then go to Settings>Privacy>Location Services, on your iOS device and set the App to “Never” which will force the App to use the GPS position from the wireless connection, rather than try and use its internal GPS or even worse “Assisted GPS” if it is a Wi-Fi Only iPad.

 

 

This reset procedure just resets the iAISTX unit’s wireless interface and does not reset the MMSI number, which can only be carried out by an authorised dealer/distributor.

To reset the iAIS TX, you must open the product case by removing the 4 screws from the unit.

Once the screws have been removed, the base should be carefully disengaged from the top of the case using a small flat blade screwdriver.

There are interconnecting cables between the top and bottom of the case, so take care not to separate the two parts completely.

There is only one PCB inside and the PCB diagram is shown below with the JP1 connector that you need to short in red…

With the unit’s 12/24v DC power on, short the two pins of JP1 for at least 10 seconds (allow 15 seconds to be sure).

When you release, you should see the Wi-Fi and Data LEDs change flashing sequence slightly as the unit resets and reboots.

Once the iAISTX has rebooted, all of the wireless and web settings will be back to the factory defaults – as detailed in the user manual.

You should now be able to see the iAISTX-xxxx wireless network again. Try to get one of your devices to connect and stay connected to the iAISTX Wi-Fi connection.

• It is important for you to be aware of the limitations of these online sites. As a result, do not assume that you will always be picked up by them. Each of the different online services are only as good as their network of AIS receiving stations. In many cases, these shore stations are operated by AIS enthusiasts/volunteers who have a home/office by the sea. In many areas the coverage is great but there are definitely “holes” in coverage.

 

• One of the good features of the Marine Traffic service, is that you can display the locations of the receiving stations and see if they are currently online or offline. From the Marine Traffic home page, zoom in to your location on the map. Then on the left hand side of the screen, click on the “Layers” icon. This will show a series of tick boxes to display different layers of data will appear. Click the “Stations” tick box and you will see a series of Antenna type icons on the map; green if they are online (receiving data), red if they are offline and orange if they are online but giving poor reception performance.

 

• In the image below, you can see the the UK port of Exmouth. If you were testing your Class B transponder here today, then you would think you were not transmitting. Just one receiving station being offline can create a big hole in coverage and the next receiving station going East is Bridport around 35 miles away. This is a popular section of water and yet you can only see a few vessels between Torquay and Lyme Regis.

• A Class B transponder transmits at 2 Watts (about a third of the power of a hand held VHF). Therefore even in perfect line of sight conditions, the best range you can expect is about 8NM. It is important to check if there is a receiving station within 5-8NM of your location and if there are any other Class B vessels displayed near you.

 

• If you are more than 5-8NM from the receiving station or there is not a good clear line of sight between the station and your location, then your transmission is unlikely to be received.

 

• You should note that Commercial vessels and some larger pleasure craft have Class A Transponders. These transmit at 12.5 Watts and have a much greater transmit range 20-25NM. As a result, these vessels may be displayed near your location, even if your Class B transmission is not received.

 

• Finally, it can take an hour or so for a new AIS (MMSI number) to be recognised and stored in the database of these online services. Consequently, if you are confident that you are in range of an online receiving station, leave your transponder on for a few hours. This will give the online service time to detect and record you in their database.

 

ADDITIONAL NOTE

Another nice feature of Marine Traffic, is that you can drill down in to the details of a particular receiving station. Click on the icon of the Station of interest and a summary of the receiving Station’s information will be displayed. By clicking the Green “Details and Statistics” button, you can get a wealth of information about the station, its statistics and “live” AIS target reception list.

• As you can see, this particular station in Exmouth is regularly offline for quite long periods. Even when it is online, it has a rather poor 10NM reception range.

 

• For anyone that lives or has a business close to the sea and who would like to be part of an online AIS network, please contact us about our AISNet product, which can connect to your home/office network and put your local AIS reception data online.

One of the most common questions we are asked by our AIS customers, is “what antenna should I use for my AIS ?”, so we thought we would post a short article to provide an answer on VHF Antenna Options for AIS.

Basically there are two VHF antenna options for AIS; fit a second dedicated VHF antenna a suitable distance from the vessels main VHF antenna. Or alternatively, use the main antenna for both VHF and AIS by fitting a special device called a “Splitter”.

Generally our recommendation for yacht owners who want to fit an AIS, is to use a “Zero Loss” splitter like our SPL2000. By utilising the main VHF antenna at the top of the mast, you will definitely get maximum transmit range. Plus the ease of installation often makes it a cheaper option than paying for a second antenna to be installed.

 

However, for power boaters who do not benefit from the height advantage of using the main antenna at the top of the mast. As well as for AIS receiver owners where the splitter can often cost more than the AIS receiver itself. It is often desirable to fit a second VHF antenna. This is particularly apparent if you intend to save money by doing the antenna installation yourself.

 

 

AIS operates on two dedicated channels within the marine VHF frequency range – 156.0 to 162.025 MHz. The two AIS channels are at the top end of this range namely; 161.975 and 162.025 MHz (channels 87B and 88B). Most VHF antennas are designed to give maximum gain across the whole VHF frequency range centred on Channel 16 (156.8 MHz).

Pretty much all of the antenna manufacturers now produce “AIS Tuned” antennas. These have their centre frequency shifted from Channel 16 to 162Mhz (exactly half way between the two AIS frequencies). If you choose to mount your AIS antenna on the stern rail of a yacht or radar arch of a power boat. Then using an “AIS tuned” antenna is a good idea. This will allow you to get an extra bit of gain. Thus compensating for the antenna being effectively at deck level.

 

The graph above shows how the tuning of the antenna to 162MHz gives it an extra boost in VSWR (gain) across the two AIS frequencies.

 

Which ever option you choose, having AIS on your boat will without doubt make your sailing experiences safer. As well as less stressful in poor visibility or when crossing busy shipping lanes. Even a simple receiver with a small whip antenna at deck level is effective. Allowing you to keep informed of what ships are around and which ones you need to keep an eye on.

The AIS system works on two channels in the VHF frequency range and in order to receive or transmit AIS information it is necessary for the AIS unit to be connected to a VHF antenna. One option is to fit a VHF splitter such as our SPL2000, which allows both the VHF radio and the AIS to use the boat’s main VHF antenna. The other option is to fit a second VHF antenna which is then just connected to the AIS.

Any VHF antenna can be used, although some antennas are “AIS tuned” to get maximum gain on the two AIS channels and also have a BNC type connector fitted (common on AIS units), rather than the traditional PL259 VHF connector.

If you decide to fit an additional VHF antenna for the AIS, you want to mount it as high as possible but you should be aware that it cannot be mounted right next to the existing VHF antenna and a certain amount of separation must be maintained to avoid the 25 watts of transmit power from your VHF radio going straight in to the AIS receiver circuitry, potentially damaging it. The diagram below shows the recommended minimum separation of the antennas.

Our AIS transponders are supplied with a GPS antenna that has a 10m cable terminated in an FME connector (right hand connector in the above image).

These connectors are very slim, not much larger than the coax cable and are much easier to route through the boat. We also supply an FME to TNC adaptor for connecting the cable to the transponder (left hand connector in the above image).

Today we were reminded of the importance of ensuring this adaptor is firmly screwed on to the cable, when a US customer reported that their AIT2000 had stopped getting a GPS fix. After using the proAIS2 software to confirm that the GPS signals were very low, we asked the customer to check the GPS antenna connections to the AIT2000 and sure enough found that the FME connector had become loose and was no longer making a good connection.

A quick tighten of the FME connector in to the adaptor and the AIT2000 started to get a GPS fix again and the customer could continue their cruise.

The nut on the FME connector is 8mm (AF) and the TNC adaptor has two flat indents that are 9.5mm (AF). You can tighten the two connectors quite tightly but avoid using too much force which could damage the connector and cause a different set of problems. The image below shows the FME fully tightened in to the adaptor and there should be about a 1.5mm gap between the FME nut and the collar of the adaptor when properly tightened.

Our GV30 combo GPS and VHF antenna also uses FME connectors and is supplied with a TNC and BNC adaptor, which should also be tightened in the same way.

 

Checking the VHF/AIS Antenna, is the most difficult test. As a result, it is the one that we get the most technical support calls about. Therefore, we thought a blog post on the subject would help.

 

It is surprisingly common for yacht owners to install an AIS transponder with an antenna splitter and then find that their “old faithful” VHF antenna at the top of the mast is actually not as good as they thought it was. The reason for this, is that the top of the mast is a pretty hostile place. Over time, the antenna will suffer high levels of salt water and UV exposure, coupled with large temperature swings, vibration, G forces, etc. All of which start to degrade the materials and cabling. Alongside the occasional stepping of the mast, with possibly a through-deck connection or cable join inside the hull. You can see that there are lots of possibilities for the antenna to not be in tip-top condition.

All AIS transponders perform a continuous series of self tests, including a VHF antenna test. This is often the first time, in many years, that the VHF antenna at the top of the mast has been tested. Therefore, it is not unusual for some to fail the test. The reality is, that a VHF radio or AIS will happily get some level of reception even if you just connect a wire to it. As a result, you can appear to be receiving AIS data but your transmission is poor. This is due to an old/degraded VHF antenna that has a high Voltage Standing Wave Ratio (VSWR).

 

The VSWR of an AIS transponder, is a measure of the level of standing waves present in the antenna cable (feeder). Standing waves are the signals/power that do not radiate in to the air, by the antenna (load), but reflect back down the cable to the transponder (source). In an ideal world, all of the power sent to the antenna would transmit through the air to other vessels. However, this only happens if the impedance (AC resistance) of the source, feeder and load are identical (50 ohms).

This perfect matching of the impedances would result in a VSWR of 1:1. Although in “real life” pleasure boat installations, it is more likely to be between 1.1:1 and 2.5:1. In the diagnostic page of our proAIS2 software, the  you can see the VSWR and will update upon every transponder transmission. By keeping an eye on the Transmit Counter you can see when a transmission takes place. You will probably see a slight change (in the decimals) each time the VSWR is measured, which is normal. If you see a bigger fluctuation, this is indicative of a poor connection or water ingress in the antenna cable/connections.

 

If the measured VSWR goes above 5:1, the RED Status LED will illuminate and a VSWR alarm displayed in proAIS2 (see top image).

 

Understanding the importance of having a good VHF antenna, with a low VSWR to get the best possible AIS transponder performance (transmit range) is key. We hope this article helps our customers have a better appreciation of this technology.

Dear Customer,

Once entered and confirmed, the MMSI number on an AIS can only be changed by a technical dealer or by Digital Yacht.  This is a government requirement in many countries to ensure the security of the AIS system.

If you need your MMSI number reset or changed, we offer a reprogramming service.

The cost for this is £45.00/60€ + Return Shipping + VAT. 

If you would like to go ahead with this, please complete and print this AIS PROGRAMMING form with vessel details. If you do not have Microsoft Word or a means of editing Word documents, please print and complete this PDF version.

Please return the AIS transponder with the printed AIS PROGRAMMING form to the following address:

• USA/UK/ROW: Digital Yacht Service, 7 Farleigh Court, BS48 1UR, Flax Bourton, United Kingdom
• Europe/EU: Digital Yacht, 12 Boulevard des Belges, 76000 Rouen, FRANCE

If you’re returning a product from outside the EU, please put a value of GBP £10.00/ USD $14.00 / EUR €12.00 for the product and if requested by the freight company or postal service, use MARINE ELECTRONIC EQUIPMENT as a description and the commodity code 90148000.

The reason for return can be Product Service or Return for Repair.

Alternatively, the MMSI can be reset by any local NMEA certified/technical marine dealer who will have the cables, programming leads and software to complete.

For Nomad 2 customers, please contact us via our ticketing system.

The Wi-Fi will typically footprint a boat up to 25m LOA. Contact us if you need a bigger footprint or have a steel or carbon vessel.

Yes! You can program this through the web interface so you just have one Wi-Fi network on board with our product linked directly to your other Wi-Fi network as a client.

This is explained in your product manual.

This works well as well with Furuno WiFi radar installations.

We keep on our blog a list which explains how to configure all the popular navigation apps & software. This list explains how to configure a NMEA connection (UDP/TCP) on the app/software but also how to configure the AIS settings.

To see the list, please click here.

Up to 7 devices can connect using UDP. TCP/IP is a one to one connection format. PCs, MACs, Android, Linux and iPhone/iPad are all compatible.

Our AIS transponders with a built-in web interface create a password protected WiFi network. With your tablet, PC or smartphone, if you scan for wireless networks, you should see a wireless network called “DY-AIS-xxxx” or “IAISTX-XXXX” where xxxx is a four-digit code unique to your AIS transponder. The name of the WiFi networks might change according to the product version.

Make your device join this network and you will be asked to enter a password which is “PASS-xxxx” where xxxx is the same four-digit code as in your network name. You can change both the network name and password in the AIS transponder unit’s web interface.

For instance, if you have an AIT5000 and the WiFi network name created is DY-AIS-D4B7 then the WiFi network password is: PASS-D4B7

In order to facilitate the use and configuration of our AIS transponders, our new AIS transponders now have a built-in web interface. This is the case for the iAISTX, iAISTX Plus and AIT5000 (since March 2020). These devices create a WiFi network on board and configure themselves by connecting to WiFi.

The configuration of the transponder can therefore be done through a computer, a tablet or even a smartphone and most importantly, no software is required. Our other transponders can only be configured through a computer by connecting the USB and downloading a specific software (ProAIS2).

After installing and powering the device, here is the procedure to configure the AIS transponder through the web interface. The screenshots below use our old built-in web interface version.

 

1 – How to access the web interface

You need to connect to the WiFi network created by the AIS transponder (network name: DY-AIS-xxxx) . If the WiFi network has a password, then the password is: PASS-xxxx (xxxx is a 4-digit code unique to your device and is the same as the 4 digits on the WiFi network name).

Then, open a web browser (Safari, Chrome, Firefox, Edge, etc.) and either enter the IP address of the transpondeur…

http://192.168.1.1

…or if your device supports Bonjour/mDNS you can enter the following URL…

http://dy-ais.local

 

2 – Vessel details

This is the section in which you enter the MMSI and Static data to program the transpondeur. The MMSI number can only be programmed once, so particular care should be taken to check that it is correctly typed in. All other data can be changed at any time. You need to enter your boat dimensions and an approximative location of the GNSS antenna.

Once you are happy that all your boat’s static data has been entered correctly, remembering to double check the MMSI number, click the “Update Vessel Details” button and the details will be stored in the AIS unit.

 

3 – Vessel details

By default, the AIS transponder is in “Access Point” mode, that means it creates its own password protected wireless network and automatically provides network settings to any device that connects to it (via DHCP). You can change the default network name and password, if required, and the wireless channel that the unit uses (Channel 1 by default). For the rest of the network settings, we recommend that you do not change anything.

If you want to merge the AIS’s WiFi to an existing WiFi network on board, please read the unit manual.

Once everything is configured for the network settings, click on “Update Settings” button and the unit will save the new settings and restart (it takes about 30 sec).

 

4 – AIS Status and Silent Mode

By default, the AIS transponder is in “Access Point” mode, that means it creates its own password protected wireless network and automatically provides network settings to any device that connects to it (via DHCP). You can change the default network name and password, if required, and the wireless channel that the unit uses (Channel 1 by default). For the rest of the network settings, we recommend that you do not change anything.

If you want to merge the AIS’s WiFi to an existing WiFi network on board, please read the unit manual which you can download from here.

Once everything is configured for the network settings, click on “Update Settings” button and the unit will save the new settings and restart (it takes about 30 sec).

 

5 – View NMEA data and product firmware

Thanks to the web interface, you can also display the NMEA 0183 frames broadcast by the WiFi of the AIS transponder. You have to click on the “View data” button at the top of the web interface. If you have connected instruments to the NMEA 0183 input of the AIT5000, you will also be able to see the data of these instruments in this page.

At the bottom of the web interface, you can update the product when an update is available. Simply select the file in your computer or tablet with “Choose File” and then click on “Upload Firmware”.

If you need to disable the GNSS PGNs that the AIT2500/AIT5000 outputs then this is the procedure to follow….

Using the proAIS2 software, go to the Serial Data tab and then copy and paste the following commands in to the box at the bottom of the page and click the “Send” button (see image below).

• To disable GPS data output over NMEA 2000 send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kognss 0,0*15

 

• To enable it again send this command:
  $PSMT,0,3,0x2C75B2FA,1,n2kognss -1,0*39

 

 

….if the command was successfully received and actioned, you should see Transponder respond with…

• $PSMT,255……….etc.     (basically, the same as the command but 255 instead of 0 after the $PSMT, text)

This video will show you how to install our AIT5000 Class B+ AIS Transponder for NMEA 0183 & NMEA 2000 based systems.

To configure the AIT5000, you need to configure the AIT5000 with its built-in web interface.

If you encounter an issue with AIS showing on your display (navigation software or chart Plotter) then you should follow this procedure.

 

1 – Issue with a Chart Plotter/VHF Radio

If you cannot display AIS targets on your Chart Plotter or VHF radio, then follow this:

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 0183 wires, then you must make sure that you have used the NMEA 0183 38400 baud wires (Orange + & Brown – for Digital Yacht AIS Transponders). The second step is to check your Chart Plotter / VHF Radio settings. The best solution here is to check your product manual but you must make sure that the NMEA 0183 port is set at 38400 baud and also that AIS targets are activated.

 

• If you have connected your AIS to your Chart Plotter/VHF Radio via NMEA 2000, then you must make sure that the NMEA 2000 network is working properly. This page might answer to your question. You should also make sure that AIS targets are activated in your chart plotter / VHF radio settings.

 

 

2 – Issue with a Navigation Software / App

If you cannot display AIS targets on your navigation software or app then follow this:

• For an Android/iOS app: The first step is to make sure that all apps are closed in the background, then you are connected to the product WiFi network. The second step is to configure your navigation app. This is explained in this page.

 

• For a PC Navigation Software: The first step is to make sure that the USB drivers are installed. You can download them here if needed. You must then find out the port COM allocated to your USB port. The last step is to configure your navigation software. This is explained in this page.

AIS Transmission/Reception depends on the AIS Class

• A Class B AIS transponder transmit at 2 watts whereas a Class A Transponder at 12.5 watts. The Class B+ SOTDMA transponder transmits at 5 watts. This difference in power has a huge impact on the transmission range of each transponder.

 

• For a Class B AIS transponder, the transmission range is usually 5 to 7 miles in perfect conditions. This means using a good VHF antenna, placed as high as possible and clear of other antennas. The cables and connectors must also be in good conditions. For a Class B+ 5W SOTDMA, it typically transmits at up to 15 miles.

 

• However, for the AIS reception, a Class B/Class B+ transponders can receive Class A AIS at up to 30 miles.

 

If you don’t have a good range

• If you are using a VHF antenna splitter for your transponder, make sure it is a ZeroLoss VHF Splitter like our SPL1500, SPL2000. You must also check the connectors and the cables between the VHF splitter and the AIS.

 

• If you are using a dedicated VHF antenna for your transponder, then make sure that it is at least 2 meters away from other VHF antennas. Also, you must check the VHF antenna, its cable and connectors.

 

If you don’t have a good range, we suggest you testing with another VHF aerial to check if you have a better range.

One of the most common questions we are asked by our AIS customers, is “what antenna should I use for my AIS ?”, so we thought we would post a short article to provide an answer on VHF Antenna Options for AIS.

Basically there are two VHF antenna options for AIS; fit a second dedicated VHF antenna a suitable distance from the vessels main VHF antenna. Or alternatively, use the main antenna for both VHF and AIS by fitting a special device called a “Splitter”.

Generally our recommendation for yacht owners who want to fit an AIS, is to use a “Zero Loss” splitter like our SPL2000. By utilising the main VHF antenna at the top of the mast, you will definitely get maximum transmit range. Plus the ease of installation often makes it a cheaper option than paying for a second antenna to be installed.

 

However, for power boaters who do not benefit from the height advantage of using the main antenna at the top of the mast. As well as for AIS receiver owners where the splitter can often cost more than the AIS receiver itself. It is often desirable to fit a second VHF antenna. This is particularly apparent if you intend to save money by doing the antenna installation yourself.

 

 

AIS operates on two dedicated channels within the marine VHF frequency range – 156.0 to 162.025 MHz. The two AIS channels are at the top end of this range namely; 161.975 and 162.025 MHz (channels 87B and 88B). Most VHF antennas are designed to give maximum gain across the whole VHF frequency range centred on Channel 16 (156.8 MHz).

Pretty much all of the antenna manufacturers now produce “AIS Tuned” antennas. These have their centre frequency shifted from Channel 16 to 162Mhz (exactly half way between the two AIS frequencies). If you choose to mount your AIS antenna on the stern rail of a yacht or radar arch of a power boat. Then using an “AIS tuned” antenna is a good idea. This will allow you to get an extra bit of gain. Thus compensating for the antenna being effectively at deck level.

 

The graph above shows how the tuning of the antenna to 162MHz gives it an extra boost in VSWR (gain) across the two AIS frequencies.

 

Which ever option you choose, having AIS on your boat will without doubt make your sailing experiences safer. As well as less stressful in poor visibility or when crossing busy shipping lanes. Even a simple receiver with a small whip antenna at deck level is effective. Allowing you to keep informed of what ships are around and which ones you need to keep an eye on.

The AIS system works on two channels in the VHF frequency range and in order to receive or transmit AIS information it is necessary for the AIS unit to be connected to a VHF antenna. One option is to fit a VHF splitter such as our SPL2000, which allows both the VHF radio and the AIS to use the boat’s main VHF antenna. The other option is to fit a second VHF antenna which is then just connected to the AIS.

Any VHF antenna can be used, although some antennas are “AIS tuned” to get maximum gain on the two AIS channels and also have a BNC type connector fitted (common on AIS units), rather than the traditional PL259 VHF connector.

If you decide to fit an additional VHF antenna for the AIS, you want to mount it as high as possible but you should be aware that it cannot be mounted right next to the existing VHF antenna and a certain amount of separation must be maintained to avoid the 25 watts of transmit power from your VHF radio going straight in to the AIS receiver circuitry, potentially damaging it. The diagram below shows the recommended minimum separation of the antennas.

It turns out that this ‘modem not responding’ error is caused by the RX connections not being terminated correctly and the floating signals can then trigger this modem error….

Any unused ports need to be terminated (this only applies if you’re using the 14-way or 18-way cables). The ports can be terminated by adding 120 ohm resistors between the RXA and RXB wires, as per the recommendation in the user manual, or by installing the optional junction box.

If the error is not resolved by following the above, please contact us again.

 

Our AIS Splitters; SPL1500 and SPL2000 and also our AIT3000 and AIT5000 transponders that have built-in splitters. They are all designed so that in the case of failure or when the power is turned off, that the antenna is connected to the VHF radio.

This fail safe mode of operation is a key feature of the splitter design and gives owners the peace of mind that the antenna is always connected to their VHF, except when the AIS is transmitting which takes just 28 milliseconds and is undetectable even when listening or talking on the VHF.

A coax cable has an inner wire and then the braided shield and a quick and easy way is just to strip the cable back and solder or join using terminal block the Inner wire to the Orange wire and the Outer shield to the Green wire.

 

However, if you want to make a nicer, more robust solution, you could get one of these…

 

https://www.adafruit.com/product/2889

 

and one of these…

 

https://www.mouser.com/ProductDetail/AIM-Cambridge-Cinch-Connectivity-Solutions/CPMC-88-1?qs=atelM%2FHH1ECgOOZ43uoOSg%3D%3D

 

Then the Orange wire would go in the + screw terminal and the Green in the – screw terminal. The BNC connector would be crimped on to the coax cable and you end up with a much more longer lasting connection.

One of the most common questions we are asked by our AIS customers, is “what antenna should I use for my AIS ?”, so we thought we would post a short article to provide an answer on VHF Antenna Options for AIS.

Basically there are two VHF antenna options for AIS; fit a second dedicated VHF antenna a suitable distance from the vessels main VHF antenna. Or alternatively, use the main antenna for both VHF and AIS by fitting a special device called a “Splitter”.

Generally our recommendation for yacht owners who want to fit an AIS, is to use a “Zero Loss” splitter like our SPL2000. By utilising the main VHF antenna at the top of the mast, you will definitely get maximum transmit range. Plus the ease of installation often makes it a cheaper option than paying for a second antenna to be installed.

 

However, for power boaters who do not benefit from the height advantage of using the main antenna at the top of the mast. As well as for AIS receiver owners where the splitter can often cost more than the AIS receiver itself. It is often desirable to fit a second VHF antenna. This is particularly apparent if you intend to save money by doing the antenna installation yourself.

 

 

AIS operates on two dedicated channels within the marine VHF frequency range – 156.0 to 162.025 MHz. The two AIS channels are at the top end of this range namely; 161.975 and 162.025 MHz (channels 87B and 88B). Most VHF antennas are designed to give maximum gain across the whole VHF frequency range centred on Channel 16 (156.8 MHz).

Pretty much all of the antenna manufacturers now produce “AIS Tuned” antennas. These have their centre frequency shifted from Channel 16 to 162Mhz (exactly half way between the two AIS frequencies). If you choose to mount your AIS antenna on the stern rail of a yacht or radar arch of a power boat. Then using an “AIS tuned” antenna is a good idea. This will allow you to get an extra bit of gain. Thus compensating for the antenna being effectively at deck level.

 

The graph above shows how the tuning of the antenna to 162MHz gives it an extra boost in VSWR (gain) across the two AIS frequencies.

 

Which ever option you choose, having AIS on your boat will without doubt make your sailing experiences safer. As well as less stressful in poor visibility or when crossing busy shipping lanes. Even a simple receiver with a small whip antenna at deck level is effective. Allowing you to keep informed of what ships are around and which ones you need to keep an eye on.

The AIS SART should be tested annually to confirm correct operation. In order to maximise the available battery capacity it is not recommended to test the AIS SART more frequently. Carry out the following steps to test the AIS SART:

1. Remove the AIS SART from the bracket or bag and move to an outdoor location with a clear view of the sky. Do not hold the AIS SART in the location marked over the internal GPS antenna.

2. Press and hold the ‘Test’ button for three seconds until the indicator starts flashing. The test is now active and the AIS SART will attempt to obtain a GPS position fix for five minutes.

3. The outcome of the test is indicated as shown in Figure 11. During the test AIS messages are transmitted and will be received by all nearby vessels. Refer to section 4.5 for further information on display of AIS SART position and messages on other equipment.

4. If a pass is not indicated by the end of the test period then the AIS SART should be relocated and the test repeated.
5. If battery expiry is indicated please contact your dealer to arrange for battery replacement. Section 5 provides further details on battery replacement.

 

The AIS SART test can be cancelled at any time by pressing and holding the ‘Test’ button for three seconds. The indicator will extinguish when the test has been cancelled.

Applicable to 4GXtream units with NMEA 2000 interface

 

In order to direct the 4GXtream’s internal GPS data to it’s internal NMEA 2000 gateway, we must create a TCP network connection between the two devices.

 

1. In the 4GXtream’s web interface go to SERVICES>GPS>GENERAL and enable the settings as shown below and click SAVE & APPPLY…
   
2. Now goto SERVICES>GPS>NMEA and setup the NMEA Forwarding as shown below….
   
3. Scroll further down the page and turn on the GPRMC sentence to be transmitted every 1 second and click SAVE & APPLY…
   
4. Now goto SERVICES>SERIAL UTILITIES>OVER IP and Edit the iKonvert entry. Make sure that the iKonvert is being detected, it should say usb_serial_xxxxxxxx where xxxxxxxx is the serial number of your device.
   
5. Scroll down this page and set the settings shown below and then click SAVE & APPLY…
   
6. If GPS data is being received and transmitted to the iKonvert for converting to NMEA 2000, you will see one Connected Client and the RX and TX counters will start to increment….
   

Now you should have the 4GXtream’s GPS data on the NMEA 2000 network.

On the router, in Advanced mode go to SERVICES>MOBILE UTILITIES>SMS GATEWAY and check if there is a Username setup called NAVAlert….

If there is not, then create one and if there is, please set the Password to Alert123 in both boxes and click the SAVE&APPLY button.

 

Now open a new browser window and copy and paste the following link into the Address bar….

 

http://192.168.1.1/cgi-bin/sms_send?username=NAVAlert&password=Alert123&number=0033617812887&text=testmessage

 

You should see an OK page appear and after a few seconds receive an SMS on your mobile….ignore my IP address and Mobile number which are different to yours.

This proves that the 4GXtream is configured OK for SMS.

 

Now let us turn our attention to the NAVAlert.

 

Please can you enter your mobile number pre-fixed with your country code i.e. 0033617812887 in the NAVAlert SMS field. If you have a button just to select 4GConnect or 4GXtream, then you do not have the latest firmware. You can either update your NAVAlert unit’s firmware, I will need to send this to you tomorrow as our developer is out of the office today, or you can go back to the SMS Gateway page on the 4GXtream and change the password of the NAVAlert Username to the original password = Alert  and then click the Send Test SMS button.

The 4G /5G Xtream has two SIM card slots which can be manually switched between, or you can use the automatic SIM switch feature to automatically switch between them. When the automatic SIM switching feature is enabled, the 4G/5G Xtream will monitor the current SIM network and if a certain condition occurs, it will switch to using the other SIM network as detailed below.

The SIM Switch section provides you with the possibility to configure SIM switching rules, i.e., set up circumstances under which the device will perform a switch from using one SIM card to another. Refer to the figure and table below for information.

 

Field	Value	Description
Enable automatic switching	off | on; default: off	Turns automatic SIM switching on or off.
Check interval	integer [3..3600]; default: 10	The frequency (in seconds) at which the device will check for SIM switch conditions. If such a condition exists, the router will perform a SIM switch, if not – it will check for the same conditions again after the amount of time specified in this field passes.
Attempts before SIM switch	integer [1..10]; default: 3	How many times a condition will be checked before executing a SIM switch. For example, if the device is a state that meets at least one SIM switch condition, the device will perform a number of additional checks specified in this field and will perform a SIM switch only if the condition is met on every check.
On weak signal	off | on; default: off	Performs a SIM switch when the signal strength drops below a certain threshold.
On data limit	off | on; default: off	Performs a SIM switch when the mobile data limit for this SIM card is reached. You can set up a mobile data limit in the Network → WAN (Basic WebUI mode) or Network → Interfaces (Advanced WebUI mode) pages by clicking ‘Edit’ next to the interface you wish limit the data for.

On SMS limit	off | on; default: off	Performs a SIM switch when the SMS limit for this SIM card is reached. You can set up SMS limit in the Network → Mobile → General page.
On roaming	off | on; default: off	Performs a SIM switch when roaming conditions are detected.
No network	off | on; default: off	Performs a SIM switch when a network connection is not available.
On network denied	off | on; default: off	Performs a SIM switch when access to a network is denied by an operator.
On data connection fail	off | on; default: off	Performs a SIM switch when mobile data connection fails. Possible failure determination methods are: •                 • LCP echo •                 • ICMP echo   If no echo is received, the data connection is considered to be down.

When configuring SIM switching from the Secondary card, an additional field called “Switch back to primary SIM card after timeout” becomes available:

Field	Value	Description
Switch back to primary SIM card after timeout	yes | no; default: no	Attempts to switch back to the primary SIM card once the specified period of time passed.
Initial timeout (min)	integer; default: 1	Indicates a time value (in minutes) after which the device will attempt to switch back to the primary SIM card.

 

If you have a very low internet speed (less than 5m/sec) then several factors can interfere with your internet speed.

When a device is connected to one of our wireless 4G routers, the router has to “route” the data, which takes time. The typical 2.4GHz speed of 50Mbps is shared across all devices on the wireless network: more devices, less speed

It is not uncommon for other 2.4GHz wireless networks to be present on a modern boat; MFD, Charger/Inverter, AIS, etc. Each network, will potentially cause interference and slower speeds

To get a better speed, the best solution is to connect your laptop via Ethernet. With the 4G Connect Pro, you can get internet up to 60m/s via Ethernet but via WiFi, a good connection would be 25-35Mbps.

1. The first step is to check all your installation. Make sure there is no interference with your device’s 4G antennae (a nearby radar, for example). Antenna height is not as critical as VHF and better to mount lower and not increase antenna cable length. If installation demands longer cables we can supply 10m or 20m LMR400 cable assemblies. Don’t extend the standard 7m LMR200 cables.
2. Then, you should run a speed test on a wired device. Connect a device to the LAN socket of the 4GConnect via a network cable – this gives maximum speed and then do a speed test.
3. Another action is is to do a Wi-Fi Survey to see if you are getting interference and congestion. An external Wi-Fi network might interfer with your 4G router network and affect your internet speed. You can do a Wi-Fi survey test with the following article.

The Bluetooth connector that is not currently used for any marine applications is a Reverse Polarity SMA connector and should be identical to the two Wi-Fi antenna connectors.

The GPS antenna is a standard SMA connector and the supplied GPS antenna should plug straight in with no additional adaptors required.

Below is an image showing the 4GXtream connectors, that you can use to check against your unit.

You will need a StarLink Ethernet Adaptor, like the one below:

https://www.starlinkhardware.com/starlink-ethernet-adapter-setup-and-review/

Then using a normal network cable, you need to plug the Ethernet Adaptor in to the WAN socket of your 4GXtream and set the Wired WAN as the highest priority WAN connection. You can use the Failover feature of the 4GXtream to make it switch to Mobile (4G) when Starlink is not connected to the internet.

Finally and most importantly, you need to Enable Bypass Mode in the Starlink.

1. Open up the Starlink app
2. Tap Settings
3. Swipe down and tap Bypass Mode
4. Slide the toggle to the right
5. When prompted, confirm you want to continue by tapping OK

Even though the Starlink router is now in bypass mode, you can still access most of the dish settings from either the app, or the Starlink web interface. You’ll need to be on a device that is connected to your 4GXtream. If you aren’t familiar with the web interface, it can be accessed from a web browser by visiting:

http://dishy.starlink.com

or

http://192.168.100.1

When you scan for wireless networks on whatever mobile device you are using, can you see the 4GXtream wireless network?

If you can, please connect to it using the default wireless password = 4GXtream

Once you are wirelessly connected to the 4GXtream, then please open your web browser in a Private/Incognito window (important so that it does a fresh load of the 4GXtream web interface) and then try to go to http://192.168.1.1 or http://4gxtream

Whichever, address you use, it is very important that you include the http:// as this tells your browser that you want to go to a specific address and not do a Google search on 192.168.1.1 or 4gxtream

This must work as it is a core feature of the 4GXtream and will have been tested during production.

Assuming that you can now bring up the 4GXtream web interface, we need to check the main STATUS>OVERVIEW page.

Most of the time 4GXtream will connect to the SIM operators APN settings automatically, but some networks we still have to manually enter the APN settings. To find your SIM’s correct settings, please check out this website: https://www.apnsettings.org/ The 4GXtream runs on Linux, which uses Android underpinnings, so make sure that the APN settings are for Android use.

Please also note that the PDP type should always be set to IPv4 only and when Googling the APN settings, ignore the older MMS and WAP settings, it needs to be the LTE/4G settings.

In general, unless indicated differently by the MFD manufacturer (Navico/Garmin/Raymarine/Furuno), it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream.

This will result in having two wired Ethernet networks on the boat, one for the navigation equipment and the other for internet access and normal IT type networking, but it will result in the most reliable operation of the two networks.

Most MFD manufacturers do not want customers to open up their Ethernet network to either a conventional LAN or WAN environment that they have no control over. Unknown network devices, levels of network data and protocols, that the manufacturer has never tested against, could potentially have serious, negative effects on the operation of their equipment.

The MFD’s wireless interface will be on a separate subnet and “locked down” so that it just does what they need it to do and no more. When you tell the wireless interface to join another wireless network in STATION (STA) mode, rather than its default ACCESS POINT (AP) mode, it will get an IP Address for the wireless interface from the 4GXtream and be able to go online for updates, weather data, etc.

You will basically be plugging the Star Link in to the WAN socket of the 4GXtream and then using the web interface to switch between the wired WAN interface (Star Link) and the 4G Mobile interface.

There is a “Failover” mode in the 4GXtream where you can tell it to use the Wired WAN by default and then switch to mobile if there is no internet connection on the wired WAN interface (Star Link).

This article online tells you how to bypass the Star Link router and will be applicable for our 4GXtream…

https://www.starlinkhardware.com/how-to-bypass-the-starlink-router

 

Although the approach you are taking with DDNS and Port Forwarding would work well on a conventional land based network, that is connected to the internet via a Cable/ADSL router, there are several reasons why they may not work on a mobile network:

1. NAT (Network Address Translation): Mobile networks, especially those using IPv4, typically employ NAT to conserve IP addresses. NAT allows multiple devices to share a single public IP address. When you connect a device to a mobile network, it is assigned a private IP address that is not directly accessible from the internet. This makes it challenging for DDNS and port forwarding to function properly, as the mobile network’s NAT may not forward incoming connections to your device.
2. Carrier-Level Restrictions: Mobile network providers often impose restrictions on certain network activities for security or network management purposes. These restrictions can include blocking or limiting incoming connections to devices on their network. As a result, even if you set up DDNS and port forwarding correctly on your mobile device, the carrier may still prevent external access to it.
3. Firewall and Security Policies: Mobile networks commonly implement firewalls and security policies to protect devices on their networks from potential threats. These security measures may include blocking certain ports or protocols by default, which can interfere with port forwarding. Additionally, some carriers may employ strict security policies that prevent the modification of network settings necessary for DDNS or port forwarding to work properly.
4. Dynamic IP Addresses: Mobile networks typically assign dynamic IP addresses to devices. This means that the public IP address assigned to your device can change periodically or when you reconnect to the network. DDNS relies on associating a domain name with your IP address, so if your IP address changes frequently, the DDNS service may not be able to keep up and point to the correct IP address for remote access.

It’s worth noting that some mobile network providers may offer specific plans or services that allow for more open network access or even static IP addresses, which can facilitate DDNS and port forwarding. However, these options may come with additional costs and may not be available on all networks or in all regions.

Overall, the combination of NAT, carrier restrictions, firewall policies, and dynamic IP addresses on mobile networks can make it challenging for DDNS and port forwarding to function reliably. If you require remote access to devices on a mobile network, you may need to explore alternative solutions such as VPN (Virtual Private Network) or cloud-based services that facilitate remote access without relying on DDNS or port forwarding.

Our 4G products (4GConnect and 4GXtream) provide good internet connectivity over 4G mobile networks and we know that they are used by some of our customers to remotely access their marine systems.

To remotely access the systems on a boat, the normal method is for the equipment on the boat to initiate a secure connection to a cloud server and then you use an App on your mobile device to also access the cloud server. The cloud server then routes you through to your boat’s data, which you can view in almost realtime. This method relies on the equipment manufacturer creating the cloud system and app to make this happen. The best example of this type of system is the Victron VRM system.

The second method is to use a VPN service to create a more generic cloud connection, not specific to one manufacturer, which basically connects your mobile device to the boat’s Ethernet network. Once the VPN connection is established, you can remotely do anything that you would normally do when on the boat.

Setting up a VPN on our 4G Products is possible, but requires networking knowledge and is not something that Digital Yacht is able to provide support on. You would need to find a suitably experienced IT networking engineer.

If you want to explore the VPN solution, I would recommend ZeroTier which can be installed on our 4GXtream and is a free and relatively easy to setup VPN service, that I played with a few years back. OpenVPN is also supported on our 4GXtream.

Since the end of 2022, we have started receiving support requests from new EE customers that cannot get their Digital Yacht 4G Products to work with their EE SIM.

It would appear that recent EE SIMs have a Virgin Mobile profile included, which is seen as the default APN settings when our products are set to Auto APN mode (default). If your SIM is being correctly read, you are getting a good mobile signal strength, the STATE is shown as “Registered (home); EE; 4G (LTE)” but the DATA CONNECTION is shown as Disconnected, then please try the following settings.

Open a browser, go to http://192.168.1.1 and login to the web interface. Now change to ADVANCED mode by clicking on the word BASIC in the top right corner of the web interface. On the menu select NETWORK>INTERFACES and you will see the page below….

Click on the “Pencil” Edit icon for the SIM slot the EE SIM is inserted in – MOB1S2A1 in the example above.

Now you need to set Auto APN to OFF and enter the following details in the boxes that appear. Also make sure that PDP Type is set to IPv4 Only and not IPv4/IPv6 which is the default…

Once all of the settings are correctly entered, scroll to the bottom of the page and click the “SAVE & APPLY” button. Give the unit 20-30 seconds to apply the settings and reboot the modem and then you should see the DATA CONNECTION change to Connected and you will be online.

Many products from leading marine electronics manufacturers now feature a wired and/or wireless network interface. In some larger systems such as those from Navico/Garmin/Raymarine/Furuno, the MFDs, radar scanners, cameras and sonar systems will all be networked together via Ethernet cables. When one of our 4G Products is used as the central wireless router for internet connectivity, some customers have been confused as to whether they can join all of the devices together on one common network.

In general, unless indicated differently by the MFD manufacturer, it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream.

This will result in having two wired Ethernet networks on the boat, one for the navigation equipment and the other for internet access and normal IT type networking, but it will result in the most reliable operation of the two networks.

Most MFD manufacturers do not want customers to open up their Ethernet network to either a conventional LAN or WAN environment that they have no control over. Unknown network devices, levels of network data and protocols, can create interoperability issues that the manufacturer has never tested for, potentially having a serious, negative effect on the operation of their equipment.

The MFD’s wireless interface will be on a separate subnet and “locked down” so that it just does what they need it to do and no more. When you tell the wireless interface to join another wireless network in STATION (STA) mode, rather than its default ACCESS POINT (AP) mode, it will get an IP Address for the wireless interface from the 4GXtream and be able to go online for updates, weather data, etc.

The following power consumption figures are applicable to our 4GXtream.  Power consumption does vary significantly, depending upon the amount of mobile data being transferred and how much wired/wireless network activity is taking place.

Below are the average consumption figures for 12v and 24v systems…

Minimum – Powered up but no mobile or network data transfer = 3.75W

Normal – Powered up with a couple of network devices doing light internet access = 4W

Maximum – Powered up with multiple network devices doing heavy internet access = 10W

In some situations, our 4G Products can appear to be connected to the internet, but due to other external conditions such as AV Software, ISP issues or local network settings, you cannot access websites from your browser. If this happens, there are some additional tests and checks that can be carried out.

Go to SYSTEM>ADMINITSTRATION>TROUBLESHOOT and do the following tests….

PING TEST

Enter an IP address of 1.1.1.1 and click the PERFORM button. This sends a series of data packets directly to a public website (Cloudflare) which then sends them back to your 4G Product over the Mobile network. The results are shown in the box below and if all of the packets are received, then the connection is good and it might be a DNS issue – continue to the Trace Route Test.

Traceroute Test

Change the method to Traceroute and the address to www.google.com and click the PERFORM button again, you should see the following info in the box that traces, the route through the internet to the Google web server. If the test fails and the Google site is not reached, then you may have a DNS setting issue on your wireless device. Try setting it to use a fixed DNS server address of 8.8.8.8 which is the Google public DNS server.

Check SMS Messages

Sometimes, it can be an issue with your mobile network operator account that is stopping the internet access. Please check if you have received any notification SMS messages from the Mobile Operator that might explain why we are connected but not getting a good internet connection? To do this, go to SERVICES>MOBILE UTILITIES>MESSAGES and you should see any SMS messages that the Mobilke operator have sent you…

Finally, some anti-virus, VPN or network security software has been known to block mobile internet connections, particularly common on business computers. Try temporarily turning off any anti-virus, VPN or network security software and see if that fixes the problem. If it does, make sure that your new 4G Product is in the list of “Safe Networks” in your anti-virus/security software.

Our 4G Products are used globally on lots of different networks and occasionally, due to incorrect APN settings or SIM card issues, a unit will not correctly register on the mobile network and no internet connections will be available.

In this situation, please start by checking the SIM card, as per this article that we published on our blog…

https://digitalyacht.net/2022/08/12/getting-correct-sim-cards-4g-products/

If that does not resolve the situation, then in order to assist you our support team will need the following screen shots and information…

1. A screen shot of the STATUS>OVERVIEW page – first page that you see when you log in to the web interface.
2. A screen shot of the STATUS>NETWORK page which lists all of the mobile network info.
3. The unit’s troubleshooting file, go to SYSTEM>ADMINISTRATION and then go to the Troubleshoot tab. Scroll down the page and click the Troubleshoot File DOWNLOAD button. Send us the GZIP file that it downloads to your device.

One of the lesser known facts about our 4GXtream, is that it has a built-in GPS receiver and is supplied with a passive GPS antenna. This is primarily for position logging or for enabling a geo-fence alarm function. However, this GPS data can also be transmitted out on the NMEA 2000 network.

Assuming that the 4GXtream GPS antenna is connected, it is getting a good position fix and the NMEA 2000 cable is connected to a fully powered up and operational NMEA 2000 network, the notes below will configure the 4GXtream to become an NMEA 2000 GPS position source.

From a device that is wirelessly connected to the 4GXtream, open a browser and bring up the web interface at http://192.168.1.1, and then login to the 4GXtream web interface. If the 4GXtream is in BASIC mode, click on the word BASIC and you will be asked if you want to go in to ADVANCED mode, confirm that you do. Now go to SERVICES>GPS>GENERAL and make sure the GPS is enabled…

Now go to the SERVICES>GPS>MAP and make sure that your current position is being shown correctly on the map…

Now we need to send the GPS data to the USB port which is connected to the 4GXtream’s NMEA 2000 gateway. This is done by creating an internal “loopback” TCP connection and then sending the output to the USB port as a Serial data stream.

First go to SERVICES>GPS>NMEA and configure the NMEA Forwarding settings as shown…

Scroll further down and in the NMEA Sentences Settings, turn on the GPGGA and GPRMC sentences with an interval of 1sec…

Click SAVE & APPLY and then move on to the SERVICES>USB TOOLS>USB TO SERIAL settings and set them as follows, noting that the ID has already been automatically set and will be different to the value below (DO NOT CHANGE IT)…

Click the SAVE & APPLY button and now your GPS data will be sent to the NMEA 2000 gateway and on to the NMEA 2000 network. If you have other GPS Position sources on the NMEA 2000 network you will need to make sure that you select the 4GXtream as the preferred position source when you wish to use it – it will appear on the NMEA 2000 as a Digital Yacht N2Net NMEA2000 Serial Gateway.

With the unit fully powered up i.e. connect power and wait >1 minute for it to boot up, using the supplied SIM removal clip or some other blunt pointed object, gently press and hold the small Reset Switch on the front face of the unit, for at least 5 seconds as detailed below for the Factory Reset function….

The reset button has two functions:

• Reboot the device. If the reset button is pressed for up to 4 seconds, the device will reboot. Start of the reboot will be indicated by the flashing of all 5 signal strength LEDs together with the green connection status LED.
• Factory reset. If the reset button is pressed for at least 5 seconds (by default), the device will perform a factory reset and reboot. Signal strength LEDs indicate the elapsed time while holding the reset button. When all 5 LEDs light up, it indicates that 5 seconds have passed and the reset button can be released. Start of the factory reset will be indicated by flashing of all 5 signal strength LEDs 5 together with a red connection status LED.

After the unit has been reset, all of the settings will be back to as they were when it left our factory.

The 4GXtream is a powerful device with lots of functionality and unless you are an experienced IT Engineer, then the only configuration changes that we would recommend are…

• Manually set the APN settings if the automatic default settings have not successfully connected the 4GXtream to the internet
• Set the Wireless Network Name and Wireless Password to values of your choosing so that only the people you want to connect to the 4GXtream can connect to it

All of this is covered in our latest User Manual;

The firmware version is normally displayed in the top right hand section of any of the web pages….example below of the original 4G Connect “Black & White” web interface and the latest “Blue & White” web interface…

The 4G Xtream only has a “Blue & White” web interface.

 

 

 

 

Setting up remote access to any network that is operating on a mobile LTE (3G/4G) network is never easy, even for experienced IT engineers. Unfortunately, Digital Yacht just do not have the resources or depth of knowledge to support our customers in doing this on an individual basis.

When your remote network is “hidden” inside a mobile network that abstracts all external connections to the internet, the only way to create a VPN is for the 4GConnect/4GXtream to initiate a connection to your VPN server or shared cloud server that does the data routing for you.

Our 4GConnect is based on OpenWRT, which supports two different VPN services; OpenVPN and ZeroTier, plus a couple of tunnelling protocols that could be used as an alternative to VPN. If you do not have the services of an experienced IT engineer to help with setting up a solution, then I would look for examples of connecting to a remote OpenWRT network over LTE using VPN services.

Here is a link to the OpenVPN documentation on the OpenWRT site and it covers using either a Client or Server setup. Hopefully with this information you will be able to find the relevant settings in our 4G products to setup your VPN.

https://openwrt.org/docs/guide-user/services/vpn/openvpn/start

If you have an AT&T Sim Card, then you need to be in “Advanced” Mode, click the word “Basic” in the web page header and then go to Network>Mobile and set the Service Mode to “4G (LTE) Only” and then click the “Save+Apply” button at the bottom of the page….

 

After the new settings have been applied, go to Network>Interfaces and then click on the “Pencil” Edit button of either MOB1S1A1 (SIM1) or MOB1S2A1 (SIM2) depending upon which SIM slot the AT&T SIM is in….

 

In the Pop-Up settings window, turn off the Auto APN switch and some new boxes will appear. Select “Custom” from the drop down APN list and then type “Broadband” in the Customer APN box exactly as written with a capital B and then click the “Save+Apply” button at the bottom of the page…

After the settings have been applied, go to Status>Overview and check in the Modem panel that you are connected.

Now try going to another website to check you have internet.

 

So out of the box our 4GXtream units work in High Speed Gateway Mode and will convert NMEA 2000 data to NMEA 0183, which for users who just want basic navigation data, will be enough. For advanced users that want software such as Expedition to receive all of the NMEA 2000 data in RAW Mode, then you will need to do the following….

Make sure that your 4G Xtream has the latest firmware. When you update your firmware unit, using the System>Firmware menu option, please remember to turn off the “Keep Settings” switch.

1)            With the 4GXtream powered down and disconnected from the NMEA 2000 network, unscrew all of the top screws (from both end caps). Then unscrew the two bottom screws in the Antenna End Cap and gently move this end cap way from the enclosure as far as possible without putting undue tension on the small coax cables inside.

 

 

2)            It should now be possible to gently slide out the top of the aluminium enclosure (top face with product label on).

 

3)            With the top of the enclosure removed, you will see the small gateway PCB which has 4x DIP Switches in the middle. All of the switches except switch 4 will be in the OFF position (default positions).

 

 

4)            Using a small screwdriver or any other fine tipped tool, very gently push switches 1, 2 and 3 in to the ON position so that all switches are in the opposite position to the image above.

5)            Re-assemble the 4GXtream, by reversing the steps above and once back together, connect the NMEA 2000 cable to your NMEA 2000 network and turn on the 12/24v Power to the 4GXtream.

 

6)            After 45-60secs, the 4GXtream wireless network should appear. Connect your wireless device to the 4GXtream wireless network and then open a browser and go to http://4gxtream or http://192.168.1.1

 

7)            Login to the 4GXtream web interface using Username = admin and Password = 4GXtream and go to Services>USB Tools>USB to Serial

 

8)            Click on the “Pencil” Icon to edit the USB to Serial settings and then simply change the Baud Rate setting to 230400 and click the SAVE+APPLY button at the bottom of the page.

9)            Now you can go to a terminal program like Tera Term and setup a Telnet (TCP) client connection to the 4GXtream (192.168.1.1) on Port 2000. You should see a TCP connection open and the HeartBeat (Network Status Message) appear every second from the iKonvert…

10)          If you want to see the RAW NMEA 2000 data, then you can initialise the iKonvert by sending the following command, must remember to set the terminal program to send <CR><LF> as the End of Line (EOL) command…

 

$PDGY,N2NET_INIT,ALL

If you have any issue with your 4G product then It is always worth updating your 4G Product to the latest version. This article, although written about the AT&T update, is still applicable for any unit.

 

Updating 4G Firmware

Please note that older 4GConnect units must do a two stage update to go from the first “Black and White” web interface version, to the latest “Blue and White” web interface version. The V01.14.05 is a special intermediate version (last of the “Black and White” generation) that must be loaded first, in order to make the jump to the new V07.02.08 firmware.

https://digitalyacht.net/2022/03/04/important-update-4g-products/

 

 

Configuring 4G Product

Here is the link to the very useful video on configuring our 4G Products – shows the latest “Blue and White” web interface…

https://digitalyacht.net/2022/03/04/important-update-4g-products/

 

 

Getting the correct SIM card

Here is the most recent article on SIM cards. If the customer is getting a good mobile phone signal on the 4G Product and the SIM card is being read, the network operator is recognised, etc. then it could be a SIM issue and this article explains what needs to be checked…

 

https://digitalyacht.net/2022/08/12/getting-correct-sim-cards-4g-products/

This procedure is good for boats that are regularly going a long way offshore outside of mobile network range, such as fishing boats, blue water yachts, etc. Basically, our 4G Products can sometimes not reconnect properly when they come back in to mobile range and this feature makes the 4G Product keep checking if it is online and if it is not it will reboot the modem.

 

Ping Reboot Configuration

 

To enable the “Ping Reboot” feature, go to SERVICES>AUTO REBOOT and you will see a similar page to the one below…

Now click the ADD button and I would suggest you use the same settings as shown below, which are the ones I have used in all of our testing. Every 2 minutes, 4GXtream will ping 8.8.8.8 which is the Google public DNS server and is always online.

If it does not receive a reply within 5 seconds, it retries two more times and if there is still no reply it restarts the 4G Modem.

Click the “SAVE & APPLY” button and after the settings are stored, you should not have to manually reboot the 4GXtream again.

Since COVID forced many of us to start working remotely, we are seeing an ever increasing demand for our 4G Products. Once installed and working, these products are extremely reliable, but with so many mobile network operators around the world, initial setup can be confusing. To help our customers get up and running as quickly as possible, we have created a new video on configuring our 4G Products.

This video is filmed using one of our 4GXtream products, but is equally applicable for our 4GConnect and 4GConnect Pro products, particularly if you have updated to the latest V07.01.02 firmware as detailed in a previous post “Important Update for our 4G Products”. This update adds the same, new “Blue and White” web interface to our 4GConnect, as our 4GXtream has and will be the interface that all future videos and technical documents will be based on.

Our 4GXtream router but also the latest 4G Connect version have a new “Auto-APN” feature that reads the SIM details and selects the correct APN settings for the SIM’s mobile network. APN stands for Access Point Name and are the settings your 4G product needs to pass to the network carrier; AT&T, Vodafone, T-Mobile, etc. in order for the carrier to allocate your 4G product an IP address and connect you to the right secure network.

On many networks the new “Auto-APN” feature works very well, but today we had a Vodafone customer contact us who could not get their 4GXtream to connect correctly. The solution was to manually override the APN settings, by following the procedure below.

1. Go to the 4GXtream/4GConnect’s web interface at http://192.168.1.1 and login
2. By default the 4GXtream or 4G Connect is in “Basic” mode and you need to click on the word Basic in the top right hand section of the web page, to enable “Advanced” mode.

Now go to NETWORK>INTERFACES and click on the Edit button (pencil icon) of the SIM card interface you are using, SIM 1 in the example below.

You can now edit the SIM settings to disable Auto-APN mode and add manual “Custom” APN settings, as shown below which are the correct settings for a Vodafone UK (contract) SIM. Once you have set the manual APN settings click the “Save & Apply” button and once the settings have been changed, go to the STATUS>OVERVIEW page to see if you now have a connection to the internet.

If your network carrier has not given you your APN settings, then this is a pretty good site to try and we would be really grateful if you could let us know if the Auto-APN settings work for you or what manual settings you had to use.

https://www.apnsettings.org/

One of the most common problems, that the Digital Yacht support team help our 4G Product customers with, is SIM card issues. This little piece of plastic, with its integrated memory chip, containing a unique identifier, that allows your data usage to be tracked, causes a disproportionate amount of wasted time and effort, so we decided to publish a guide to avoid the pitfalls that we regular see.

Not all SIMs are created equal and with the majority aimed at mobile phone users, it is important that the SIM you use in our 4G Products meet the following criteria….

1. It is a 4G SIM (not 5G)
2. It is a Data Only SIM – designed for wireless routers and not mobile phones
3. The SIM should not have a PIN number enabled or if it does, that you know what it is
4. The SIM has not reached its Data Limit
5. That the SIM is properly registered and enabled by the network operator
6. If being used Internationally that the SIM has roaming enabled

Once you are confident that your SIM meets all of the above criteria, please insert it in to our 4G Product and using the web interface, go to STATUS>NETWORK where you should see a screen similar to the one below, minus the red annotations….

The key pieces of information to look for on this page are that the SIM Card State shows “Inserted”, which means that it has been read by our 4G Product. Then you should see the IMSI and ICCID numbers, which are stored on the SIM and used by the 4G Product to identify itself to the network operator.

 

• IMSI = International Mobile Subscriber Identity. This is a unique identifier that defines a subscriber in the wireless world, including the country and mobile network to which the subscriber belongs. It has the format MCC-MNC-MSIN. MCC = Mobile Country Code (e.g. 310 for USA); MNC = Mobile Network Code (e.g. 410 for AT&T), MSIN = sequential serial number. All signaling and messaging in GSM and UMTS networks uses the IMSI as the primary identifier of a subscriber.

 

• ICCID = Integrated Circuit Card ID. This is the identifier of the actual SIM card itself – i.e. an identifier for the SIM chip. It is possible to change the information contained on a SIM (including the IMSI), but the identify of the SIM itself remains the same.

 

The IMEI number is unique to the 4G Product’s modem and will always be displayed, even if the SIM is not inserted…

• IMEI is short for International Mobile Equipment Identity and is a unique number given to every single mobile phone, typically found behind the battery. IMEI numbers of cellular phones connected to a GSM network are stored in a database (EIR – Equipment Identity Register) containing all valid mobile phone equipment. When a phone is reported stolen or is not type approved, the number is marked invalid.

 

Other key information on this page are the Operator and Operator State. The image above was using a SIM from UK operator 3 which was a fully registered, had plenty of Data and had established a data connection.

Assuming that you have followed this guide and selected the right SIM card, then there is one last hurdle to overcome, making sure that our 4G Product is using the right APN settings for the SIM’s network operator. The Access Point Name (APN) settings, vary from network operator to network operator, and with the latest firmware updates, our 4G Products will automatically try and set these from a database of popular APN settings. However, for some networks, it is still necessary to manually enter the APN settings, please see our configuration video for more details.

 

Once you have everything working, there should be no need to make any further changes to the settings, but occasionally the connection will fail. This can be for a number of reasons, but more often than not, particularly if you are using a Pay As You Go type SIM or you are using International Roaming, it will be a network operator issue and you should check that you have not received an SMS notification from the operator.

To do this, go to the SERVICES>MOBILE UTILITIES>MESSAGES  screen where all of the received SMS messages are displayed…

Make sure there are no “Data Limit” or “Roaming” related messages that might account for your loss of connectivity and if you are still having problems after rebooting the modem, which you can do at the bottom of the STATUS>NETWORK page, please contact your network operator to check the status of your SIM account.

To decide whether to use the Mobile 4G connection or the WL510 long range wireless connection, you will need to go in to the 4GXtream web interface and click on the Network>WAN menu option….which will display the page below.

You can use the switches at the end of each line to select whether you want to connect to the internet via Mobile 4G or via the WL510 Wi-Fi on the wired WAN interface. In the screen shot above, taken from my boat’s 4GXtream, I do not have an WL510 wireless booster connected to the Wired WAN interface, so it does not show any information about it but on your unit, with the WL510 connected, there should always be an 192.168.10.xxx IP address and uptime values.

Just click Save and Apply after making your selection.

If the unit has been working and suddenly stops or you have followed the steps above and everything appears to be OK but you still do not have a connection to the internet, then the fault is likely to be with the SIM or network operator. Could any of the following factors be applicable?

 

• The SIM is a Pay as You Go type and the credit has expired?
• The SIM is a normal mobile phone SIM and not a Data Only SIM which some network operators insist must be used in wireless router type systems?
• The SIM is a monthly contract SIM but has a data limit that you have exceeded?
• You are using the SIM in another country but the network operator has not enabled roaming?
• The SIM is not properly registered?

 

The only option in this situation is to contact the network operator, which can be a convoluted exercise, but we have seen this situation many times and if you can get through to the right person and tell them the exact nature of the problem, then it can be resolved.

 

The best source of APN settings is online at https://apnsettings.org and the best way to search for them is to do a Google search like apnsettings.org UK Vodafone 2022 as the search facility on the website is not great. If the default Auto APN setting on the 4GXtream does not work, manually set the APN settings for your SIM card and save them.

If they are correct, you should see the Data Connection in the STATUS>OVERVIEW page (see above) shown as Connected and in the NETWORK>WAN page, whichever MOB SIM Slot you are using should have an IP address – in the example below MOB1S2A1 has IP address 10.44.45.58/24

 

We have two models of 4GXtream and with the global world we now live in, we do occasionally get situations where a customer has bought a US unit and tried unsuccessfully to use it in Europe or vice versa. To check what model you have, go to STATUS>SYSTEM and check the device’s Product Code; RUTX11 0***** indicates a European/ROW model and RUTX11 1***** indicates a US model….

Go to STATUS>NETWORK>MOBILE and check that the correct SIM card slot is selected and that the SIM is shown as “Inserted”, the network operator is shown and the Operator State is shown as Registered(Home) or Registered(Roaming) depending upon which country you are in.

If you go to the STATUS>OVERVIEW page, in the Modem panel, there is a signal strength indicator in the top right corner and this should be showing a good signal strength of between -40dBm and -90dBm.

Don’t forget that as these are negative numbers, -40dBm is much better than -90dBm. Once you start getting signal strengths in the -97dBm to -110dBm range, your signal strength is not going to be good enough for a reliable internet connection. If you are seeing poor signal strengths but are in a good signal strength area, then we will need to look at antennas and cabling.

If you have a very low internet speed (less than 5m/sec) then several factors can interfere with your internet speed.

When a device is connected to one of our wireless 4G routers, the router has to “route” the data, which takes time. The typical 2.4GHz speed of 50Mbps is shared across all devices on the wireless network: more devices, less speed

It is not uncommon for other 2.4GHz wireless networks to be present on a modern boat; MFD, Charger/Inverter, AIS, etc. Each network, will potentially cause interference and slower speeds

To get a better speed, the best solution is to connect your laptop via Ethernet. With the 4G Connect Pro, you can get internet up to 60m/s via Ethernet but via WiFi, a good connection would be 25-35Mbps.

1. The first step is to check all your installation. Make sure there is no interference with your device’s 4G antennae (a nearby radar, for example). Antenna height is not as critical as VHF and better to mount lower and not increase antenna cable length. If installation demands longer cables we can supply 10m or 20m LMR400 cable assemblies. Don’t extend the standard 7m LMR200 cables.
2. Then, you should run a speed test on a wired device. Connect a device to the LAN socket of the 4GConnect via a network cable – this gives maximum speed and then do a speed test.
3. Another action is is to do a Wi-Fi Survey to see if you are getting interference and congestion. An external Wi-Fi network might interfer with your 4G router network and affect your internet speed. You can do a Wi-Fi survey test with the following article.

Although the approach you are taking with DDNS and Port Forwarding would work well on a conventional land based network, that is connected to the internet via a Cable/ADSL router, there are several reasons why they may not work on a mobile network:

1. NAT (Network Address Translation): Mobile networks, especially those using IPv4, typically employ NAT to conserve IP addresses. NAT allows multiple devices to share a single public IP address. When you connect a device to a mobile network, it is assigned a private IP address that is not directly accessible from the internet. This makes it challenging for DDNS and port forwarding to function properly, as the mobile network’s NAT may not forward incoming connections to your device.
2. Carrier-Level Restrictions: Mobile network providers often impose restrictions on certain network activities for security or network management purposes. These restrictions can include blocking or limiting incoming connections to devices on their network. As a result, even if you set up DDNS and port forwarding correctly on your mobile device, the carrier may still prevent external access to it.
3. Firewall and Security Policies: Mobile networks commonly implement firewalls and security policies to protect devices on their networks from potential threats. These security measures may include blocking certain ports or protocols by default, which can interfere with port forwarding. Additionally, some carriers may employ strict security policies that prevent the modification of network settings necessary for DDNS or port forwarding to work properly.
4. Dynamic IP Addresses: Mobile networks typically assign dynamic IP addresses to devices. This means that the public IP address assigned to your device can change periodically or when you reconnect to the network. DDNS relies on associating a domain name with your IP address, so if your IP address changes frequently, the DDNS service may not be able to keep up and point to the correct IP address for remote access.

It’s worth noting that some mobile network providers may offer specific plans or services that allow for more open network access or even static IP addresses, which can facilitate DDNS and port forwarding. However, these options may come with additional costs and may not be available on all networks or in all regions.

Overall, the combination of NAT, carrier restrictions, firewall policies, and dynamic IP addresses on mobile networks can make it challenging for DDNS and port forwarding to function reliably. If you require remote access to devices on a mobile network, you may need to explore alternative solutions such as VPN (Virtual Private Network) or cloud-based services that facilitate remote access without relying on DDNS or port forwarding.

Our 4G products (4GConnect and 4GXtream) provide good internet connectivity over 4G mobile networks and we know that they are used by some of our customers to remotely access their marine systems.

To remotely access the systems on a boat, the normal method is for the equipment on the boat to initiate a secure connection to a cloud server and then you use an App on your mobile device to also access the cloud server. The cloud server then routes you through to your boat’s data, which you can view in almost realtime. This method relies on the equipment manufacturer creating the cloud system and app to make this happen. The best example of this type of system is the Victron VRM system.

The second method is to use a VPN service to create a more generic cloud connection, not specific to one manufacturer, which basically connects your mobile device to the boat’s Ethernet network. Once the VPN connection is established, you can remotely do anything that you would normally do when on the boat.

Setting up a VPN on our 4G Products is possible, but requires networking knowledge and is not something that Digital Yacht is able to provide support on. You would need to find a suitably experienced IT networking engineer.

If you want to explore the VPN solution, I would recommend ZeroTier which can be installed on our 4GXtream and is a free and relatively easy to setup VPN service, that I played with a few years back. OpenVPN is also supported on our 4GXtream.

Since the end of 2022, we have started receiving support requests from new EE customers that cannot get their Digital Yacht 4G Products to work with their EE SIM.

It would appear that recent EE SIMs have a Virgin Mobile profile included, which is seen as the default APN settings when our products are set to Auto APN mode (default). If your SIM is being correctly read, you are getting a good mobile signal strength, the STATE is shown as “Registered (home); EE; 4G (LTE)” but the DATA CONNECTION is shown as Disconnected, then please try the following settings.

Open a browser, go to http://192.168.1.1 and login to the web interface. Now change to ADVANCED mode by clicking on the word BASIC in the top right corner of the web interface. On the menu select NETWORK>INTERFACES and you will see the page below….

Click on the “Pencil” Edit icon for the SIM slot the EE SIM is inserted in – MOB1S2A1 in the example above.

Now you need to set Auto APN to OFF and enter the following details in the boxes that appear. Also make sure that PDP Type is set to IPv4 Only and not IPv4/IPv6 which is the default…

Once all of the settings are correctly entered, scroll to the bottom of the page and click the “SAVE & APPLY” button. Give the unit 20-30 seconds to apply the settings and reboot the modem and then you should see the DATA CONNECTION change to Connected and you will be online.

Many products from leading marine electronics manufacturers now feature a wired and/or wireless network interface. In some larger systems such as those from Navico/Garmin/Raymarine/Furuno, the MFDs, radar scanners, cameras and sonar systems will all be networked together via Ethernet cables. When one of our 4G Products is used as the central wireless router for internet connectivity, some customers have been confused as to whether they can join all of the devices together on one common network.

In general, unless indicated differently by the MFD manufacturer, it is best to leave the manufacturer’s wired Ethernet network, just for connecting the manufacturer’s equipment together and if you want to provide the system with an internet connection, to do this by connecting the master MFD wirelessly to our 4GXtream.

This will result in having two wired Ethernet networks on the boat, one for the navigation equipment and the other for internet access and normal IT type networking, but it will result in the most reliable operation of the two networks.

Most MFD manufacturers do not want customers to open up their Ethernet network to either a conventional LAN or WAN environment that they have no control over. Unknown network devices, levels of network data and protocols, can create interoperability issues that the manufacturer has never tested for, potentially having a serious, negative effect on the operation of their equipment.

The MFD’s wireless interface will be on a separate subnet and “locked down” so that it just does what they need it to do and no more. When you tell the wireless interface to join another wireless network in STATION (STA) mode, rather than its default ACCESS POINT (AP) mode, it will get an IP Address for the wireless interface from the 4GXtream and be able to go online for updates, weather data, etc.

The following power consumption figures are applicable to both our 4GConnect and 4GConnect Pro models.  Power consumption does vary significantly, depending upon the amount of mobile data being transferred and how much wired/wireless network activity is taking place.

Below are the average consumption figures for 12v and 24v systems…

Minimum – Powered up but no mobile or network data transfer = 1W

Normal – Powered up with a couple of network devices doing light internet access = 1.5W

Maximum – Powered up with multiple network devices doing heavy internet access = 4.25W

In some situations, our 4G Products can appear to be connected to the internet, but due to other external conditions such as AV Software, ISP issues or local network settings, you cannot access websites from your browser. If this happens, there are some additional tests and checks that can be carried out.

Go to SYSTEM>ADMINITSTRATION>TROUBLESHOOT and do the following tests….

PING TEST

Enter an IP address of 1.1.1.1 and click the PERFORM button. This sends a series of data packets directly to a public website (Cloudflare) which then sends them back to your 4G Product over the Mobile network. The results are shown in the box below and if all of the packets are received, then the connection is good and it might be a DNS issue – continue to the Trace Route Test.

Traceroute Test

Change the method to Traceroute and the address to www.google.com and click the PERFORM button again, you should see the following info in the box that traces, the route through the internet to the Google web server. If the test fails and the Google site is not reached, then you may have a DNS setting issue on your wireless device. Try setting it to use a fixed DNS server address of 8.8.8.8 which is the Google public DNS server.

Check SMS Messages

Sometimes, it can be an issue with your mobile network operator account that is stopping the internet access. Please check if you have received any notification SMS messages from the Mobile Operator that might explain why we are connected but not getting a good internet connection? To do this, go to SERVICES>MOBILE UTILITIES>MESSAGES and you should see any SMS messages that the Mobilke operator have sent you…

Finally, some anti-virus, VPN or network security software has been known to block mobile internet connections, particularly common on business computers. Try temporarily turning off any anti-virus, VPN or network security software and see if that fixes the problem. If it does, make sure that your new 4G Product is in the list of “Safe Networks” in your anti-virus/security software.

Our 4G Products are used globally on lots of different networks and occasionally, due to incorrect APN settings or SIM card issues, a unit will not correctly register on the mobile network and no internet connections will be available.

In this situation, please start by checking the SIM card, as per this article that we published on our blog…

https://digitalyacht.net/2022/08/12/getting-correct-sim-cards-4g-products/

If that does not resolve the situation, then in order to assist you our support team will need the following screen shots and information…

1. A screen shot of the STATUS>OVERVIEW page – first page that you see when you log in to the web interface.
2. A screen shot of the STATUS>NETWORK page which lists all of the mobile network info.
3. The unit’s troubleshooting file, go to SYSTEM>ADMINISTRATION and then go to the Troubleshoot tab. Scroll down the page and click the Troubleshoot File DOWNLOAD button. Send us the GZIP file that it downloads to your device.

The firmware version is normally displayed in the top right hand section of any of the web pages….example below of the original 4G Connect “Black & White” web interface and the latest “Blue & White” web interface…

The 4G Xtream only has a “Blue & White” web interface.

 

 

 

 

Setting up remote access to any network that is operating on a mobile LTE (3G/4G) network is never easy, even for experienced IT engineers. Unfortunately, Digital Yacht just do not have the resources or depth of knowledge to support our customers in doing this on an individual basis.

When your remote network is “hidden” inside a mobile network that abstracts all external connections to the internet, the only way to create a VPN is for the 4GConnect/4GXtream to initiate a connection to your VPN server or shared cloud server that does the data routing for you.

Our 4GConnect is based on OpenWRT, which supports two different VPN services; OpenVPN and ZeroTier, plus a couple of tunnelling protocols that could be used as an alternative to VPN. If you do not have the services of an experienced IT engineer to help with setting up a solution, then I would look for examples of connecting to a remote OpenWRT network over LTE using VPN services.

Here is a link to the OpenVPN documentation on the OpenWRT site and it covers using either a Client or Server setup. Hopefully with this information you will be able to find the relevant settings in our 4G products to setup your VPN.

https://openwrt.org/docs/guide-user/services/vpn/openvpn/start

If you have an AT&T Sim Card, then you need to be in “Advanced” Mode, click the word “Basic” in the web page header and then go to Network>Mobile and set the Service Mode to “4G (LTE) Only” and then click the “Save+Apply” button at the bottom of the page….

 

After the new settings have been applied, go to Network>Interfaces and then click on the “Pencil” Edit button of either MOB1S1A1 (SIM1) or MOB1S2A1 (SIM2) depending upon which SIM slot the AT&T SIM is in….

 

In the Pop-Up settings window, turn off the Auto APN switch and some new boxes will appear. Select “Custom” from the drop down APN list and then type “Broadband” in the Customer APN box exactly as written with a capital B and then click the “Save+Apply” button at the bottom of the page…

After the settings have been applied, go to Status>Overview and check in the Modem panel that you are connected.

Now try going to another website to check you have internet.

 

Here is some additional information on the modem LEDs inside the 4GConnect box.

Power LED

The power LED is located on the bottom left corner of the front panel, just under the power connector:

 

It can perform two different actions:

ACTION	DESCRIPTION
LED turned ON	Router is powered up
LED turned OFF	Router is not powered up

Ethernet port LEDs

The Ethernet port LEDs are located on the router’s front panel, under each respective Ethernet port:

They represent activity happening on the router’s Ethernet ports:

ACTION	DESCRIPTION
LED turned ON	Operating as a 10/100 Mbps connection
LED turned OFF	No link established
LED blinking	Connection established and there is activity on this port (data being transferred)
LEDs light up and turn OFF in sequence from WAN port to LAN1 port	The router is in the bootloader menu state*

* The bootloader menu is a special router state from which certain upgrades can be performed.

 

Connection status LEDs

The connection status LEDs are located on the left side of the front panel, between the power connector and the signal strength indication LEDs:

he LED displays the router’s current connection state and network type among a few other things:

ACTION	DESCRIPTION
2G, 3G and 4G LEDs blinking every 1 second	No SIM or bad PIN
Blinking from 2G LED to 4G LED repeatedly	SIM holder is not inserted or access to network is denied
2G/3G/4G LED blinking every 1 sec	Connected to 2G/3G/4G, no data session established
2G/3G/4G LED turned on	Connected to 2G/3G/4G with data session
2G/3G/4G LED blinking rapidly	Connected to 2G/3G/4G with data session and data is being transferred

Signal strength LEDs

The signal strength LEDs are located in the center of the front panel, to the right of the connection status LEDs:

Each lit up LED represents a different value of the router’s current signal strength in RSSI:

NO. OF LIT UP LEDs	SIGNAL STRENGTH VALUE
0	≤ -111 dBm
1	-110 dBm to -97 dBm
2	-96 dBm to -82 dBm
3	-81 dBm to -67 dBm
4	-66 dBm to -52 dBm
5	≥ -51 dBm

The signal strength LEDs can also be used as a time indicator for holding the reset button. When you press and hold the reset button, you have to hold it pressed for 5 seconds (by default) to initiate a factory reset. Each second, a new signal strength LED lights up. When all 5 LEDs are lit up, it represents that 5 seconds have passed since you pressed down on the reset button and that you can release it.

After releasing the button, all 5 LEDs will start blinking every 1 second. This signifies that the router has begun the factory reset.

After the router gets powered up, all signal strength LEDs will turn ON and stay ON for about 40 seconds or until the router’s modem registers on a network – after this, the LEDs will start displaying the router’s current signal strength.

 

 

If you have a good internet on your 4GConnect, but then the internet connection drops out after a period of time, then this section is for you. Also this is useful for fishermen or blue water sailors who regularly go a long way off shore and then when they return within reception range the 4GConnect does not automatically reconnect.

The part below is for the 4G Connect with the black and white interface.

First, make sure that “Force LTE Network” and also “Reregister” are both ticked and a time period of 300 secs – as per image below….

If that does not fix things, then please proceed to the Ping Reboot configuration procedure below.

 

Ping Reboot Configuration

To enable the “Ping Reboot” feature, go to SERVICES>AUTO REBOOT and you will see a similar page to the one below…

I suggest you use the same settings as shown above, which are the ones I have used in all of our testing. Every 5 minutes, it pings 8.8.8.8 which is the Google public DNS server and is always online.

 

If it does not receive a reply within 5 seconds, it retries two more times and if there is still no reply it restarts the 4G Modem.

 

 

If you have any issue with your 4G product then It is always worth updating your 4G Product to the latest version. This article, although written about the AT&T update, is still applicable for any unit.

 

Updating 4G Firmware

Please note that older 4GConnect units must do a two stage update to go from the first “Black and White” web interface version, to the latest “Blue and White” web interface version. The V01.14.05 is a special intermediate version (last of the “Black and White” generation) that must be loaded first, in order to make the jump to the new V07.02.08 firmware.

https://digitalyacht.net/2022/03/04/important-update-4g-products/

 

 

Configuring 4G Product

Here is the link to the very useful video on configuring our 4G Products – shows the latest “Blue and White” web interface…

https://digitalyacht.net/2022/03/04/important-update-4g-products/

 

 

Getting the correct SIM card

Here is the most recent article on SIM cards. If the customer is getting a good mobile phone signal on the 4G Product and the SIM card is being read, the network operator is recognised, etc. then it could be a SIM issue and this article explains what needs to be checked…

 

https://digitalyacht.net/2022/08/12/getting-correct-sim-cards-4g-products/

Manual Reset for 4G Connect

To reset one of our 4GConnects, you need to locate the 4GConnect main unit (silver aluminium box with black end caps) and then on the Antenna end cap, there is a small hole to access the reset switch inside – see red square in image below….

NOTE – If you have an older 4GConnect, which did not have the reset hole in the antenna end panel, then go to the next section.

With the unit fully powered up (allow 45-60 seconds from turning on the power), use one of those iPhone reset tools or failing that an opened up paper clip, to gently push inside the hole. You will feel a slight resistance and if you continue to gently apply pressure, you should feel the push switch depress (only about 1/32”) and when you do, keep the reset switch depressed for 10-20 secs.

When you release it, the 4GConnect should reboot and when it powers back up, all of the settings will be reset to the original ones when it left our factory.

The SSID and wireless password will be back to 4GConnect and you should be able to connect wirelessly to it and access the web interface at http://192.168.1.1 where you can sign in with password is 4GConnect again.

The only settings I would recommend changing are the APN settings for whatever mobile network SIM you are going to use and then the wireless network name (SSID) and wireless password so that the system is secured so only the owner and friends can connect to it and not anyone who has read the 4GConnect manual and found the default settings.

 

Manual Reset for older 4G Connect

To manually reset an older 4GConnect that does not have the reset hole in the antenna end cap, you will need a cross head screwdriver to remove the enclosure end cap that has the three antennas on it.

The procedure should be carried out with the 4GConnect powered up, so if you are not doing this on the boat, you will need a 12v 1A DC Power Supply.

First unscrew the three antennas (or antenna cables if you have a 4GConnect Pro), by using your fingers on the knurled ring at the base of the antenna…

Once the antennas are removed, unscrew the 4x cross head machine screws that hold the end cap on…

Gently pull the end cap away from the aluminium enclosure, being careful not to put unnecessary pressure on the three connectors…

The reset switch is highlighted in the image above within the red rectangle. Press and hold this switch in for 10-20 secs and when you release it, the 4GConnect should reboot and when it powers back up, all of the settings will be reset to the original ones when it left our factory.

The SSID and wireless password will be back to 4GConnect and you should be able to connect wirelessly to it and access the web interface at http://192.168.1.1 where you can sign in with password is 4GConnect again.

Since COVID forced many of us to start working remotely, we are seeing an ever increasing demand for our 4G Products. Once installed and working, these products are extremely reliable, but with so many mobile network operators around the world, initial setup can be confusing. To help our customers get up and running as quickly as possible, we have created a new video on configuring our 4G Products.

This video is filmed using one of our 4GXtream products, but is equally applicable for our 4GConnect and 4GConnect Pro products, particularly if you have updated to the latest V07.01.02 firmware as detailed in a previous post “Important Update for our 4G Products”. This update adds the same, new “Blue and White” web interface to our 4GConnect, as our 4GXtream has and will be the interface that all future videos and technical documents will be based on.

Here’s a quick video showing how to insert a SIM card into the 4G Connect. It also shows how to view the software to check the SIM is registered with the network

 

Our 4GXtream router but also the latest 4G Connect version have a new “Auto-APN” feature that reads the SIM details and selects the correct APN settings for the SIM’s mobile network. APN stands for Access Point Name and are the settings your 4G product needs to pass to the network carrier; AT&T, Vodafone, T-Mobile, etc. in order for the carrier to allocate your 4G product an IP address and connect you to the right secure network.

On many networks the new “Auto-APN” feature works very well, but today we had a Vodafone customer contact us who could not get their 4GXtream to connect correctly. The solution was to manually override the APN settings, by following the procedure below.

1. Go to the 4GXtream/4GConnect’s web interface at http://192.168.1.1 and login
2. By default the 4GXtream or 4G Connect is in “Basic” mode and you need to click on the word Basic in the top right hand section of the web page, to enable “Advanced” mode.

Now go to NETWORK>INTERFACES and click on the Edit button (pencil icon) of the SIM card interface you are using, SIM 1 in the example below.

You can now edit the SIM settings to disable Auto-APN mode and add manual “Custom” APN settings, as shown below which are the correct settings for a Vodafone UK (contract) SIM. Once you have set the manual APN settings click the “Save & Apply” button and once the settings have been changed, go to the STATUS>OVERVIEW page to see if you now have a connection to the internet.

If your network carrier has not given you your APN settings, then this is a pretty good site to try and we would be really grateful if you could let us know if the Auto-APN settings work for you or what manual settings you had to use.

https://www.apnsettings.org/

One of the most common problems, that the Digital Yacht support team help our 4G Product customers with, is SIM card issues. This little piece of plastic, with its integrated memory chip, containing a unique identifier, that allows your data usage to be tracked, causes a disproportionate amount of wasted time and effort, so we decided to publish a guide to avoid the pitfalls that we regular see.

Not all SIMs are created equal and with the majority aimed at mobile phone users, it is important that the SIM you use in our 4G Products meet the following criteria….

1. It is a 4G SIM (not 5G)
2. It is a Data Only SIM – designed for wireless routers and not mobile phones
3. The SIM should not have a PIN number enabled or if it does, that you know what it is
4. The SIM has not reached its Data Limit
5. That the SIM is properly registered and enabled by the network operator
6. If being used Internationally that the SIM has roaming enabled

Once you are confident that your SIM meets all of the above criteria, please insert it in to our 4G Product and using the web interface, go to STATUS>NETWORK where you should see a screen similar to the one below, minus the red annotations….

The key pieces of information to look for on this page are that the SIM Card State shows “Inserted”, which means that it has been read by our 4G Product. Then you should see the IMSI and ICCID numbers, which are stored on the SIM and used by the 4G Product to identify itself to the network operator.

 

• IMSI = International Mobile Subscriber Identity. This is a unique identifier that defines a subscriber in the wireless world, including the country and mobile network to which the subscriber belongs. It has the format MCC-MNC-MSIN. MCC = Mobile Country Code (e.g. 310 for USA); MNC = Mobile Network Code (e.g. 410 for AT&T), MSIN = sequential serial number. All signaling and messaging in GSM and UMTS networks uses the IMSI as the primary identifier of a subscriber.

 

• ICCID = Integrated Circuit Card ID. This is the identifier of the actual SIM card itself – i.e. an identifier for the SIM chip. It is possible to change the information contained on a SIM (including the IMSI), but the identify of the SIM itself remains the same.

 

The IMEI number is unique to the 4G Product’s modem and will always be displayed, even if the SIM is not inserted…

• IMEI is short for International Mobile Equipment Identity and is a unique number given to every single mobile phone, typically found behind the battery. IMEI numbers of cellular phones connected to a GSM network are stored in a database (EIR – Equipment Identity Register) containing all valid mobile phone equipment. When a phone is reported stolen or is not type approved, the number is marked invalid.

 

Other key information on this page are the Operator and Operator State. The image above was using a SIM from UK operator 3 which was a fully registered, had plenty of Data and had established a data connection.

Assuming that you have followed this guide and selected the right SIM card, then there is one last hurdle to overcome, making sure that our 4G Product is using the right APN settings for the SIM’s network operator. The Access Point Name (APN) settings, vary from network operator to network operator, and with the latest firmware updates, our 4G Products will automatically try and set these from a database of popular APN settings. However, for some networks, it is still necessary to manually enter the APN settings, please see our configuration video for more details.

 

Once you have everything working, there should be no need to make any further changes to the settings, but occasionally the connection will fail. This can be for a number of reasons, but more often than not, particularly if you are using a Pay As You Go type SIM or you are using International Roaming, it will be a network operator issue and you should check that you have not received an SMS notification from the operator.

To do this, go to the SERVICES>MOBILE UTILITIES>MESSAGES  screen where all of the received SMS messages are displayed…

Make sure there are no “Data Limit” or “Roaming” related messages that might account for your loss of connectivity and if you are still having problems after rebooting the modem, which you can do at the bottom of the STATUS>NETWORK page, please contact your network operator to check the status of your SIM account.

To decide whether to use the Mobile 4G connection or the WL510 long range wireless connection, you will need to go in to the 4GXtream web interface and click on the Network>WAN menu option….which will display the page below.

You can use the switches at the end of each line to select whether you want to connect to the internet via Mobile 4G or via the WL510 Wi-Fi on the wired WAN interface. In the screen shot above, taken from my boat’s 4GXtream, I do not have an WL510 wireless booster connected to the Wired WAN interface, so it does not show any information about it but on your unit, with the WL510 connected, there should always be an 192.168.10.xxx IP address and uptime values.

Just click Save and Apply after making your selection.

If the unit has been working and suddenly stops or you have followed the steps above and everything appears to be OK but you still do not have a connection to the internet, then the fault is likely to be with the SIM or network operator. Could any of the following factors be applicable?

 

• The SIM is a Pay as You Go type and the credit has expired?
• The SIM is a normal mobile phone SIM and not a Data Only SIM which some network operators insist must be used in wireless router type systems?
• The SIM is a monthly contract SIM but has a data limit that you have exceeded?
• You are using the SIM in another country but the network operator has not enabled roaming?
• The SIM is not properly registered?

 

The only option in this situation is to contact the network operator, which can be a convoluted exercise, but we have seen this situation many times and if you can get through to the right person and tell them the exact nature of the problem, then it can be resolved.

 

The best source of APN settings is online at https://apnsettings.org and the best way to search for them is to do a Google search like apnsettings.org UK Vodafone 2022 as the search facility on the website is not great. If the default Auto APN setting on the 4GXtream does not work, manually set the APN settings for your SIM card and save them.

If they are correct, you should see the Data Connection in the STATUS>OVERVIEW page (see above) shown as Connected and in the NETWORK>WAN page, whichever MOB SIM Slot you are using should have an IP address – in the example below MOB1S2A1 has IP address 10.44.45.58/24

 

In the fast moving world of wireless technology, our WL510 is quite old now and you might get the message: “err_ssl_version_or_cipher_mismatch” when trying to upload the configuration file. This is due to the age of the firmware as V5.5.8 used TLS V1.0 which is no longer supported in most modern browsers.

The way to get round this, is to use an older computer with an older browser on it.

Once you have an older computer connected and can bring up the WL510 web interface, update the firmware to the latest version and the “err_ssl_version_or_cipher_mismatch” issue will be gone. The latest version of the WL510 firmware can be found here: https://digitalyacht.net/wp-content/uploads/2023/08/XM_v6_3_6.zip

The attached file is a compressed ZIP file containing the latest firmware. Please unzip the single BIN file that is inside as this is the file that you need to upload to the WL510 not the ZIP file.

Login to the WL510 web interface and go to the SYSTEM page. Then browse for the extracted BIN file, select it and then upload it. After the update, you will need to apply the configuration file.

If you have followed the procedure to reset the WL510 then you must follow the procedure below to reconfigure the WL510.

You must download the product firmware by clicking here.

 

Configuration Procedure – Wireless Method

After a reset, the WL510 reverts to a factory defaults state and needs to have a WL510 Configuration file uploaded to it (link above).

Your WL510 currently has a fixed IP address of 192.168.1.20 and is not providing Automatic DHCP IP address allocation to any devices that are connected to it. Your iNavConnect/iNavHub/iKConnect is trying to get an IP address for its WAN socket from the WL510 but is failing to do so.

All of our wireless routers use the 192.168.1.xxx range of IP addresses on their LAN network, so the easiest way to talk to the WL510 in this state, is to temporarily unplug it from the WAN socket on the router and plug it in to the LAN socket. Now the WL510, the router and any devices connected to it are all on the same network IP address range (192.168.1.xxx).

Make sure your computer is wirelessly connected to the iNavConnect/iNavHub/iKConnect and then type http://192.168.1.20 in to the address bar of your browser. You should bring up the WL510 login page (see below), but you may get a security warning saying that the security certificate is not valid, but this is because your browser cannot get online to check the WL510’s security certificate, so just proceed…

The default Username and Password after a Reset are “ubnt” (without the quotes) and you will need to select your country and also tick the accept conditions box.

Once logged in, dismiss any warning about default administrator password that might appear and go to the “SYSTEM” tab. In the bottom right corner is the Manage Configuration section and you need to click on the “Choose File” button and then select the attached config file, from where ever you saved it to.

 

Once selected, click the “Upload” button, followed by the “Apply” button that will appear and the WL510 default configuration will be loaded. It takes about 30 seconds for the WL510 to apply the new configuration and reboot itself with the new settings.

While this is happening, unplug the WL510 from the LAN socket of the router and plug it back in to the WAN socket. When the WL510 has finished rebooting, you should be able to type 192.168.10.20 in to your browser and see the WL510 login page as normal and login using “wl510” as the username and password as usual.

If you have followed the procedure to reset the WL510 then you must follow the procedure below to reconfigure the WL510.

You must download the product firmware by clicking here.

 

Configuration Procedure – Direct Cable Method

After a reset the WL510 has a fixed IP address of 192.168.1.20 and does not provide IP addresses to devices that connect to it automatically. Therefore you will need to connect a PC or Mac to the WL510 using a normal network Ethernet cable and set the computer you are using to temporarily use a fixed IP address of…

 

Fixed IP address                 =             192.168.1.2

 

Subnet Mask                      =             255.255.255.0

 

Once you have your computer set to this fixed IP address, it should be on the same network as the WL510 and if you open a browser you should be able to bring up the WL510 login page at http://192.168.1.20

This should take you to the normal Log In screen of the WL510 (see below). The default Username and Password after a Reset are “ubnt” (without the quotes) and you will need to select your country and also tick the accept conditions box.

Once logged in, go to the “SYSTEM” tab and in the bottom right corner is the Manage Configuration section and you need to click on the “Choose File” button and then select the firmware file above which needs to be downloaded, from where ever you save it to.

Once selected, click the “Upload” button and the WL510 production default configuration will be loaded. It takes about 30 seconds for this to happen and for the WL510 to reboot itself with the new settings.

Whilst you are waiting for the WL510 to reboot, put the PC or Mac back to getting the IP address automatically.

Once the WL510 has finished rebooting, your PC/Mac should get an IP address automatically in the 192.168.10.xxx range and you should be able to type http://192.168.10.20 in to your browser and see the login page as normal. At this point the Username and Password will be back to “wl510” as normal.

The above screen shots are from a Mac but a PC should be identical.

First you need to unscrew the four black screws that hold the end cap of the WL510 in – the end cap with no connectors…

Once the end cap is removed look down in to the unit and you will see the Reset switch which I have highlighted in the red box….

Here is another picture showing the PCB with the six LEDs in the red box and my finger pressing the reset switch….

With the WL510 powered up and the end cap removed, press and hold the reset switch for at least 15 seconds.

You should see the reflection of the LEDs on the left hand wall of the aluminium enclosure and normally there are a couple of green LEDs lit and during the 15 seconds you should see all six LEDs flash on, keep holding the reset button in for another few seconds and then release.

You should now wait for about 20-30 seconds for the WL510 to reboot and proceed to the Configuration Procedure below.

After you have reset the WL510, then we need to re-configure it before it will work properly.

To decide whether to use the Mobile 4G connection or the WL510 long range wireless connection, you will need to go in to the 4GXtream web interface and click on the Network>WAN menu option….which will display the page below.

You can use the switches at the end of each line to select whether you want to connect to the internet via Mobile 4G or via the WL510 Wi-Fi on the wired WAN interface. In the screen shot above, taken from my boat’s 4GXtream, I do not have an WL510 wireless booster connected to the Wired WAN interface, so it does not show any information about it but on your unit, with the WL510 connected, there should always be an 192.168.10.xxx IP address and uptime values.

Just click Save and Apply after making your selection.

To do this configuration, it is necessary to open the GPS160. It is recommended that this operation is only carried out by an approved Digital Yacht Dealer/Distributor, any physical damage to the PCB will not be covered by warranty.

 

Before opening the GPS160, turn off all DC power to the unit and then remove the threaded mount by unscrewing the 3xM3 hex bolts using a suitable Allen Key. Then using a Torx T6 screwdriver, remove the three screws that hold the GPS enclosure together. Gently pull the enclosure apart being careful not to lose the O-Ring seals (1 large outer and 3 small screw pillar O-Rings).

 

Once the GPS160 PCB is exposed, locate PL3 which is on the underside of the PCB (see below). It is possible using a pair of tweezers to carefully move the “Jumper” from the default NMEA position to the 1PPS position. The second image below shows what a “Jumper” looks like and how it hangs down on the connector.

Once the “jumper” has been moved to the 1PPS position, re-assemble the unit, wire the Blue wire to whatever device needs the 1PPS signal and power up the GPS160. As soon as the GPS160 gets a valid position fix, the 1PPS signal will start to be transmitted.

 

This is the output stage of the 1PPS circuit, note it has a 50mA PTC Fuse that offers some protection, but care should be taken connecting it to other devices.

Some customers have been experiencing Russian GPS Jamming in Baltic countries, where the GPS doesn’t return to the correct location and it has to be fully rebooted.

A way around this is would be to operate the units in GLONASS only mode and this is probably the easiest way to safeguard against GPS Jamming. The signals of the two types of satellites are very close together and it is extremely difficult to jam one frequency and keep the other frequency unaffected.

GPS, the centre frequencies are 1575.42 MHz (L1), 1227.6 MHz (L2) and 1176.45 MHz (L5).

GLONASS operates as frequency divisional multiple access (FDMA) and there are two operational centre frequencies 1602 MHz (L1) and 1246 MHz (L2) and at 1207.14 MHz (L3). GLONASS over this decade will also introduce Code Divisional Multiple Access (CDMA) similar to GPS.

GALILEO has a range of frequencies assigned in the L-band as follows:

E2 – L1 – E1 – Centre frequency 1575.42 MHz (band from 1559MHz – 1591MHz).

E5A – Centre frequency 1176.45 MHz (band from 1164 MHz – 1188 MHz).

E5B –  Centre frequency 1207.14 MHz (band from 1188 MHz – 1215 MHz).

E6 – Centre frequency 1278,75 MHz (band from 1260 MHz – 1300 MHz).

Please take a look at the current GPS160 manual, which shows how to change the DIP switches inside the units to make them operate in GLONASS only modes.

Manuals

The GPS160 models (GPS160, GPS160USB, GPS160F etc.) are all IP67 Rated. Units are fully waterproof and designed for permanent mounting outside.

This is pretty normal behaviour for a modern GNSS receiver and is a result of position “jitter” caused by multi-path signals and scintillation. Traditionally, older GPS systems used to apply a low pass filter (damping) to the calculated positions and this reduced the SOG and COG fluctuations when stationary.

With the GPS160 and its highly accurate Tri-Data technology, we decided to not apply any damping so that the readings were as accurate and with as little lag as possible. The only down side of this approach is this 0.1 Knot indication when stationary, but as soon as you start moving you get the most accurate and lowest latency output.

 

The default GPS160 operating mode has been optimized to work well with the maximum number of installations. It is operating in “Tri-Nav” mode and will give the same level of accuracy as any of the other “Tri-Nav” modes. In “Tri-Nav” mode, satellites from all three constellations; GPS/GLONASS/GALILEO are used to work out the most accurate possible position.

In over 90% of pleasure boat installations, the default mode is the best one to use and unless you know that your system can accept a faster update rate or can make use of the additional sentences, then we would not recommend that you change mode.

Typical applications where you might wish to change the Operating Mode, are when you are using Yacht Racing Software on a PC, where the higher 10Hz or even 18Hz “Turbo” mode might make the difference between 1st and 2nd place or if you want the system to display the satellite signal strength information.

If the GPS160 is being installed on a commercial vessel, then the “Professional” mode outputs a lot of additional information about the quality of signals, validity of the position, datum, etc. that larger commercial ship systems must have to be sure they are navigating safely. Most pleasure boat systems would not even recognize or know what to do with these extra sentences.

Finally, for specialist applications, where a customer only wishes to receive data from one satellite system, then the GPS160 can be configured to just use GPS, GLONASS or Galileo satellites.

Find out how to wire our GPS160 to an NMEA 0183 equipment (GPS, Chart plotter, Fish Finder, AIS, etc.) with this page.

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

The HSC100 should be accurate to +/- 3º through the full 360º. Any nearby ferrous items that cause a deflection/deviation in the local magnetic field around the HSC100 should be calibrated out by the calibration routine detailed in the manual and also shown here in an old video I made…

It is important that the calibration is carried out in the calmest of conditions possible, with minimum tide and wind effects.

 

veKonvert connects to the SmartShunt via the veDirect interface.  All calibration of the boat’s battery capacity etc is done via the Bluetooth interface integrated into the SmartShunt.  Download the Victron app and follow the set up instructions included with the SmartShunt.  There’s no calibration required on the veKonvert interface

As standard the BM100 includes a 500A shunt.  1000A and 2000A variants are available to special order.  Please contact us.

veKonvert is compatible with the following Victron products…

• BMV -700
• BMV -702
• BMV -700H
• BMV-712 Smart
• BMV-710H Smart
• BMV-712 Smart Rev2
• SmartShunt 500A/50mV
• SmartShunt 1000A/50mV
• SmartShunt 2000A/50mV
• All MPPT Charge Controllers

NOTE – veKonvert is not compatible with Victron Chargers and Inverters. It should also not be plugged in to the VE.Direct interfaces of any Victron “Consumers” such as Multiplus, Quattro, Cerbo, etc.

The following table explains the meaning of the WLN10/WLN30/Navlink2 LEDs:

Condition	Red LED	Yellow LED	Green LED
ON (Solid)	Failed to Connect in STA Mode		HTTP or TCP Connection
Blink	AP Mode	Data	Wireless Connection
OFF	Connected in STA Mode	No Data	No Connection

Things have moved on in the iPhone world since 2012 and a number of security updates and changes in the way this wireless data is handled have made some of our older wireless products incompatible without getting an update.

You can either send your WLN10HS back to us for an update which is 1hr labour £45 + VAT plus postage or we can offer you a special 30% discount price on our latest WLN10SM – https://digitalyacht.co.uk/product/wln10sm/

Contact us at sales@digitalyacht.co.uk for a 30% discount code, including your proof of purchase and return the WLN10HS to us by following this FAQ: https://support.digitalyacht.co.uk/question/returning-a-product-to-our-uk-office-for-service/

The WLN10, WLN30 & NavLink2 have a built-in web interface. We have released a new web interface as well as some new functionalities. You can now filter the NMEA data and untick specific NMEA sentences which may create conflicts with some apps or software.

You can also choose a specific mode for the product, for instance, you can choose the AIS mode to only send AIS and GPS data to get a better result with an app that can only accept AIS & GPS data, such as Navionics.

The data monitor has also been improved and it is now easier to save the data. You can also choose to merge the product to an existing WiFi network and this functionality has also been enhanced to make it easier.

This video explains how to update the built-in web interface.

https://youtu.be/LcKC0n3hgrQhttps://youtu.be/qjqjIxhFMjA

Since the WLN10SM unit was originally released we have released a few firmware updates to improve performance and add features. The latest version is V1.47 and we would recommend this update to anyone who has an earlier version of firmware on their unit – you can see the version number in the footer of the WLN10SM’s main web page.

The firmware update can be downloaded by clicking here.

IMPORTANT NOTE – the file you download is a compressed ZIP file, make sure you extract the binary (.bin) file inside and upload this file not the ZIP file, otherwise you could “brick” your WLN10SM and it will need to come back to Digital Yacht for repair (not under warranty).

We have tried to make the firmware update process as easy as possible on this new WLN10SM model and everything is done through the unit’s built-in web interface. To make things even easier, we have produced a short video of the process…

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

Find out how to wire our NMEA to WiFi server WLN10/WLN30 to your navigation system (GPS, Chart plotter, Fish Finder, AIS, etc.) with this page.

If you don’t receive the NMEA data on your iPad or iPhone, then you must follow this procedure:

1- Close all apps in the background or restart your device.

 Always a good idea to shut down your iPad/iPhone device and then power it back up again, as this will close all background apps and ensure all of the right services are running. For more information: https://digitalyacht.net/2018/07/27/background-apps-stopping-wireless-nmea-transmission/ 

2- Local Network Settings

If you are using iOS 14 or higher, make sure the “Local Network” privacy settings are enabled for the app they want to use….

Go to Settings>Privacy>Local Network and make sure that the App is in the list and enabled….

3 – UDP or TCP?

Check what mode/protocol our product is set to, TCP or UDP (check product manual) and ensure that you set the same type of connection in the App. If the device is set to UDP and you try to use TCP in the App it will not work, both the device and app must be set to the same mode/protocol TCP or UDP. For TCP connections you need to enter an IP address of 192.168.1.1 and Port 2000, while for UDP you need to enter 0.0.0.0 and Port 2000, or if this fails try 192.168.1.1

4- App configured?

You must make sure that your app is configured. You should look at our section How to Configure Apps & Software to find out how to configure your navigation app.

5- GPS Settings

If you want the app to use the GPS data from the wireless connection, then go to Settings>Privacy>Location Services, on your iOS device and set the App to “Never” which will force the App to use the GPS position from the wireless connection, rather than try and use its internal GPS or even worse “Assisted GPS” if it is a Wi-Fi Only iPad.

 

 

The Wi-Fi will typically footprint a boat up to 25m LOA. Contact us if you need a bigger footprint or have a steel or carbon vessel.

Yes! You can program this through the web interface so you just have one Wi-Fi network on board with our product linked directly to your other Wi-Fi network as a client.

This is explained in your product manual.

This works well as well with Furuno WiFi radar installations.

We keep on our blog a list which explains how to configure all the popular navigation apps & software. This list explains how to configure a NMEA connection (UDP/TCP) on the app/software but also how to configure the AIS settings.

To see the list, please click here.

All NMEA 0183 sentences start with $XX which is called the “Talker ID” and identifies what type of product the data is coming from such as WI = Wind Instrument, II = Integrated Instruments, SD = Depth Sounder, EC = Electronic Charting system, etc.

The following table explains the meaning of the WLN10/WLN30/Navlink2 LEDs:

Condition	Red LED	Yellow LED	Green LED
ON (Solid)	Failed to Connect in STA Mode		HTTP or TCP Connection
Blink	AP Mode	Data	Wireless Connection
OFF	Connected in STA Mode	No Data	No Connection

Unfortunately it isn’t as simple as just downloading the app on the new Mac and transferring the data over. If you backup/transfer your old mac to a new one, sometimes the problem is that the charts are still locked to the old computer.

To transfer the data across, you will need to use the Mac OSX Terminal window.

You need to use a ‘command line’ command to clear out the corrupted charts directory on your new Mac.

1) Exit NavLink Uk on your Mac

2) Open Terminal on your Mac and enter:

rm -rf /Users/yourusername/Library/Containers/com.pocketmariner.seanav.gb.mac.dy/Data/Library/Application Support/NavLink UK/chartSets/gb/*

Replacing yourusername with the user name you use on your Mac

Or:-

rm -rf ~/Library/Containers/com.pocketmariner.seanav.gb.mac.dy/Data/Library/Application Support/NavLink UK/chartSets/gb/*

3) Then reopen NavLink UK

If you need any further support, please create a Support Ticket through this site.

If you have an old or spare NMEA 2000 cable kicking around in your “come in handy” box, then put it to good use and create your own NMEA 2000 Test Lead. Assuming your cable is a Male to Female cable, you can actually create two test leads from the same cable, by simply cutting it in half, stripping back the outer insulation and fitting the five wires inside (Red/White/Blue/Black/Shield) to a piece of terminal “chocolate” block – as shown below.

The Male Test Lead will actually be the most useful, as the majority of “back bone” connections are female, so you will be able to plug the Male Test lead in to any of these connections. The Female Test lead will be useful for connecting power to a “bus powered” NMEA 2000 device for firmware updating or configuration.

For the following tests we will be using the Male Test lead and a multi-meter to measure the NMEA 2000 Supply Voltage across the Red and Black power wires and to make sure the network is properly terminated by measuring the resistance between the Blue and White Data wires.

 

NMEA 2000 Supply Voltage Test

The NMEA 2000 network should be powered from a 12v supply and depending upon the number of devices on the network and the amount of power they take from the network, you may find voltage drops along the network. In extreme cases this can result in some devices not getting the proper 9.0v to 16.0v DC Supply voltage as specified in the NMEA 2000 specification.

You can use the NMEA 2000 Test lead to plug in to the network at various locations and test the supply voltage. In a well designed NMEA 2000 network the voltage drop should never be more than 1.5v. So if the supply voltage is 12.5v then you should never measure less than 11v at any point in the network.

Using NAVDoctor to fully test an NMEA 2000 network

The two tests above are important basic tests to check the electrical integrity of your NMEA 2000 network, however with so many NMEA 2000 devices now being installed on boats, data and interoperability issues can also arise and if you wish to be able to more fully test and diagnose NMEA 2000 networks, our NAVDoctor NMEA 2000 Diagnostic tool is a good investment as this video will illustrate…

The flashing Red Error LED indicates that your NAVLink2 has quite an early version of firmware. As you can imagine, there are loads of different NMEA 2000 devices installed on boats, of varying age and firmware versions and since we released NAVLink2, we have come across quite a few “odd situations” where unexpected combinations of data have caused our “software watchdog” to detect an issue and restart the NAVLink2.

In each of these cases, we have had to release a firmware update for the NAVLink2, to fix the issue. We can update your unit to the very latest version (V2.70) for you free of charge, but you will need to post it back to our UK office following the procedure detailed in this FAQ: https://support.digitalyacht.co.uk/question/returning-a-product-to-our-uk-office-for-service/

Our iKonvert/NAVLink2 gateways make implementing NMEA 2000 much easier, with no old, proprietary libraries, just a simple serial protocol that is published online at…

 

https://github.com/digitalyacht/iKonvert/wiki/4.-Serial-Protocol

 

The gateways take care of all of the complicated address claiming, network discovery and NMEA 2000 network management, simplifying and speeding up your software implementation. Here is a link to our iKonvert Developers Guide on GitHub…

 

https://github.com/digitalyacht/iKonvert

 

You will need a copy of the NMEA 2000 Appendix B in order to decode the NMEA 2000 PGN data, which is available from the NMEA organization.

 

If you have not already developed software to read and write NMEA 2000 data, then you might want to look at the open source CANBoat software, which supports our iKonvert as detailed in the CANBoat Wiki, see link below. The developer Kees, has over a number of years, reverse engineered the NMEA PGNs and the data is translated in to a more simple and open JSON format.

 

https://github.com/canboat/canboat/wiki/ikonvert-serial

The WLN10, WLN30 & NavLink2 have a built-in web interface. We have released a new web interface as well as some new functionalities. You can now filter the NMEA data and untick specific NMEA sentences which may create conflicts with some apps or software.

You can also choose a specific mode for the product, for instance, you can choose the AIS mode to only send AIS and GPS data to get a better result with an app that can only accept AIS & GPS data, such as Navionics.

The data monitor has also been improved and it is now easier to save the data. You can also choose to merge the product to an existing WiFi network and this functionality has also been enhanced to make it easier.

This video explains how to update the built-in web interface.

https://youtu.be/LcKC0n3hgrQhttps://youtu.be/qjqjIxhFMjA

Since the NavLink2 unit was originally released we have released a few firmware updates to improve performance and add features. The latest version is V2.00 and we would recommend this update to anyone who has an earlier version of firmware on their unit – you can see the version number in the footer of the NavLink2’s main web page.

The firmware update file (NavLink2_V2-00_OTA.zip) can be downloaded from our GitHub repository by clicking here.

IMPORTANT NOTE – the file you download is a compressed ZIP file, make sure you extract the binary (.bin) file inside and upload this file, not the ZIP file, otherwise you could “brick” your NavLink2 and it will need to come back to Digital Yacht for repair (not under warranty).

We have tried to make the firmware update process as easy as possible on this new NavLink2 model and everything is done through the unit’s built-in web interface. To make things even easier, we have produced a short video of the process. This video explains how to update the WLN10’s web interface but it is the same process for the NavLink2:

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

If you don’t receive the NMEA data on your iPad or iPhone, then you must follow this procedure:

1- Close all apps in the background or restart your device.

 Always a good idea to shut down your iPad/iPhone device and then power it back up again, as this will close all background apps and ensure all of the right services are running. For more information: https://digitalyacht.net/2018/07/27/background-apps-stopping-wireless-nmea-transmission/ 

2- Local Network Settings

If you are using iOS 14 or higher, make sure the “Local Network” privacy settings are enabled for the app they want to use….

Go to Settings>Privacy>Local Network and make sure that the App is in the list and enabled….

3 – UDP or TCP?

Check what mode/protocol our product is set to, TCP or UDP (check product manual) and ensure that you set the same type of connection in the App. If the device is set to UDP and you try to use TCP in the App it will not work, both the device and app must be set to the same mode/protocol TCP or UDP. For TCP connections you need to enter an IP address of 192.168.1.1 and Port 2000, while for UDP you need to enter 0.0.0.0 and Port 2000, or if this fails try 192.168.1.1

4- App configured?

You must make sure that your app is configured. You should look at our section How to Configure Apps & Software to find out how to configure your navigation app.

5- GPS Settings

If you want the app to use the GPS data from the wireless connection, then go to Settings>Privacy>Location Services, on your iOS device and set the App to “Never” which will force the App to use the GPS position from the wireless connection, rather than try and use its internal GPS or even worse “Assisted GPS” if it is a Wi-Fi Only iPad.

 

 

The Wi-Fi will typically footprint a boat up to 25m LOA. Contact us if you need a bigger footprint or have a steel or carbon vessel.

Yes! You can program this through the web interface so you just have one Wi-Fi network on board with our product linked directly to your other Wi-Fi network as a client.

This is explained in your product manual.

This works well as well with Furuno WiFi radar installations.

We keep on our blog a list which explains how to configure all the popular navigation apps & software. This list explains how to configure a NMEA connection (UDP/TCP) on the app/software but also how to configure the AIS settings.

To see the list, please click here.

Access the NAVLink 2 web interface and confirm it is the latest version as per the screen shot below….

Select the “Data Modes” page, set the NMEA Mode to “15 – RAW Mode” and click the “Update Settings” button…

Ensure you get the Data Mode changed successfully message….

Now go to the “View Data” page and you will see data, similar to that shown below, scrolling down the screen…

Now switch the “Start Log” button to ON and leave this page running for at least 15-20 minutes, so that we get a good selection of data. If there is a particular situation that causes a problem, please recreate this situation while the log is running.

Once you have collected enough data, switch the “Start Log” button to OFF and click the “Save Log” button which will now be active. Your browser will now download the log file in to your “Downloads” folder…

Please ZIP the text file and email to us for analysis.

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

Here is the V1.0.7 update for your NAVAlert.

 

Inside the ZIP file are two binary files, please extract the two files to an easy to access location on your computer. You will need to repeat the update process for each file.

 

Wirelessly connect to the NAVAlert and bring up the web interface at http://navalert.local or http://192.168.1.1

 

Goto the SETTINGS page and scroll down till you see the Firmware Update section. Click the Choose File button and browse your computer to find the binary file – NAVAlert_OTA_V1_07F.bin

 

It is very important that you upload the file that ends in F first and the file that ends in S second.

Once you have selected the correct file, click the Upload Firmware button and wait for the progress bar to move across the screen to 100%. An “Update Successful” pop-up will appear and the NAVAlert will reboot.

 

Wait 10 seconds and then press and hold the Reset button on the NAVAlert for >10 seconds (I normally give it 15 secs to be sure). Release the reset button and the NAVAlert will factory reset and reboot.

 

Reconnect wirelessly to the NAVAlert and repeat the process again for the second binary file – NAVAlert_OTA_V1_07S.bin

 

After you have finished uploading the second file and doing another factory reset – just for good luck – your NAVAlert will have the new 4GC/4GX/5GX/Littoral Link selection. Select the 4GXtream, enter your mobile number, press the Set Phone Number button and then click the Send Test SMS button.

 

Your mobile should receive an SMS test message and everything is working correctly.

On the router, in Advanced mode go to SERVICES>MOBILE UTILITIES>SMS GATEWAY and check if there is a Username setup called NAVAlert….

If there is not, then create one and if there is, please set the Password to Alert123 in both boxes and click the SAVE&APPLY button.

 

Now open a new browser window and copy and paste the following link into the Address bar….

 

http://192.168.1.1/cgi-bin/sms_send?username=NAVAlert&password=Alert123&number=0033617812887&text=testmessage

 

You should see an OK page appear and after a few seconds receive an SMS on your mobile….ignore my IP address and Mobile number which are different to yours.

This proves that the 4GXtream is configured OK for SMS.

 

Now let us turn our attention to the NAVAlert.

 

Please can you enter your mobile number pre-fixed with your country code i.e. 0033617812887 in the NAVAlert SMS field. If you have a button just to select 4GConnect or 4GXtream, then you do not have the latest firmware. You can either update your NAVAlert unit’s firmware, I will need to send this to you tomorrow as our developer is out of the office today, or you can go back to the SMS Gateway page on the 4GXtream and change the password of the NAVAlert Username to the original password = Alert  and then click the Send Test SMS button.

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

Our NAVDoctor’s wireless interface is stable and you shouldn’t have a problem scanning, finding and connecting to it, but as it is a wireless device, rather than a wireless network router connected to the internet, some operating systems will sometimes disconnect and try and connect to a known wireless network that has internet connection.

In Android, because of the large number of different phone manufacturers, it is difficult to give an exact answer, but when you connect to the NAVDoctor, you should see a pop-up that says something similar to “Network has no internet, stay connected?” and you need to select whatever option to stay connected. If you have already connected to the NAVDoctor and this pop-up does not appear, then you need to goto Settings>WiFi>Menu/Advanced and look for a setting like “Check for Internet” or “Auto Network Switch” and these should be disabled. Also it might be best to temporarily turn off Mobile data so that your phone does not revert to 4G.

For Windows, in the NAVDoctor wireless network option, I would select “Forget this network” and then reconnect and make sure you tick “Connect Automatically”.

So many wireless devices exist now and many use the 192.168.1.1 IP address that NAVDoctor uses. For this reason, it is very common for your web browser to have stored “cached” data, code and images from other 192.168.1.1 web interfaces and this can cause issues when you try to display NAVDoctor – you end up with some old data from another device and some new data from NAVDoctor. For this reason, I always recommend using a “Private” or “Incognito” browser window which makes the browser behave as if you have never seen the NAVDoctor web interface before and loads everything from fresh.

Also our NAVDoctor is passing a lot of data to the browser and it can only cope with one browser session at a time, so make sure you do not have multiple devices connected or multiple tabs open on the same device.

If after trying the above tips, you aren’t seeing better operation, please get in contact via our support system, including as much information as you can, and we will do our best to get you back up and running smoothly.

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7

By default, Njordlink creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “Njordlink-xxxx”, where xxxx is the unique four digit code of your device.

To connect to the Njordlink WiFi, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if the WiFi network name created is Njordlink-D4B7 then the WiFi network password is: PASS-D4B7

Yes – we can quickly and affordably develop a custom app.  You can decide on how data is displayed and how to work with historical data for analysis.  Contact njord@digitalyachtamerica.com

Building apps with Njord cloud is easy using free APIs and scripts to quickly parse and query data.  Contact njord@digitalyachtamerica.com and get involved in our webinars online.

Yes – NjordLINK has to deliver the boat data to the cloud so you need an internet connection.  It doesn’t consume much bandwidth and we automatically reconnect if the connection drops.  A simple phone hotspot, wifi, 4G/5G connection or satellite service such as Starlink can be used.

Press and hold the reset button for 10 seconds.  You’ll see the LEDs illuminate in sequence and then reverse the sequence.  Release the reset button and NjordLINK will reboot and be returned to factory settings.

Yes.  NjordLINK uses secure end to end encryption and you can decide who has access to your data online.

NjordLINK requires a NMEA 2000 connection and also needs to wirelessly link to the boat’s internet network so position close to the internet router in a protected area.

You need to setup a data link between the two LANLinks, as this will not happen automatically.

We recommend using a TCP connection between the LANLinks, this is much more reliable and a proper socket connection is created that you can see in the LANLink Status page, where as UDP is just a broadcast with no status or packet checking.

Setup the LANLink, connected to whichever device is outputting NMEA 0183, as a TCP server with a unique fixed IP address outside of the router’s DHCP range. Then set the other LANLink to be a TCP Client also with a unique fixed IP address outside of the router’s DHCP range. This ensures that the two LANLinks always have the same IP addresses even if the network changes and new DHCP leases are issued with different IP addresses.

Set the LANLink in TCP Client mode to connect to the IP address of the LANLink in TCP Server mode and make sure they are both set to the same Port – We suggest leaving this as the default Port 2000.

You should be able to see in the Status page of the TCP Server LANLink that the other LANLink has connected to it and see the data counter increase.

Any other devices on the network that have a TCP Client terminal program like Tera Term or PuTTY, should also be able to connect to the LANLink TCP Server and see the NMEA 0183 data being transmitted.

A reset is done by pressing and holding the small, recessed, push button on the side of the LANLink unit – next to the DC Jack socket. If this is pressed for between 5secs and 15secs while the unit is powered up, it will revert back to the Ethernet module’s defaults.

You first need to do a factory Reset again (Push and Hold Reset Switch for min 5sec and max 15sec) so the LANLink goes back to having a fixed IP address of 192.168.0.7 (255.255.255.0).

Plug the LANLink in to a PC/Mac and set the computer’s Ethernet port to a fixed IP address of 192.168.0.1 (255.255.255.0). Then you should be able to access the LANLink at http://192.168.0.7 and set it up with the default settings that we apply during production/test.

Here are a set of screen shots showing the defaults…

 

 

 

After setting up and saving all of the defaults, you should be able to power cycle the LANLink and plug it in to a normal Home/Office network that works on DHCP. The LANLink should get an IP address from the network router and you should be able to access it at its hostname URL of…

http://lanlink

To temporarily turn your laptop in to a DHCP server, the easiest and simplest way to do this, is using a free program called TFTP64 (Tiny FTP server). You can download this tool from…

https://digitalyachtamerica.com/download/tftp-zip/

Inside the ZIP file are two TFTP programs, and you want to use the TFTP64 one.

With your PC’s Ethernet LAN adaptor set to get an IP address automatically (default for Windows), run TFTP64 and go to the DHCP tab. Click the Settings button and enter the details below…

Click OK and you will be taken back to the DHCP server tab and you should see that your PC has been allocated 192.168.64.1 and when you plug in the LANLink, it should get 192.168.64.2

Now you can open a browser and go to http://192.168.64.2 to bring up the LANLink web interface. You will get the pop-up login box displayed and then once you have logged in using admin for the username and password, you will be all set to configure the LANLink as required.

“Out of the box”, our LANLink will default to getting an IP address automatically from any network device it is connected to. Most Ethernet networks have a router that is responsible for providing all of the wireless and wired devices on the network with IP addresses via the “Dynamic Host Configuration Protocol” (DHCP).

The only slight problem with this approach, is that you do not know what IP address the router has given the LANLink. There are a number of ways to work around this….

1)            Access the LANLink web interface using its domain URL http://lanlink and then go to the “Status” page to find its IP address – 192.168.42.207 in the example below…

2)            Log in to the routers web interface and look at its DHCP Client list, where it lists all of the devices connected to it and the IP addresses it has given them. Each router is slightly different in how you access this or what the list looks like, but here is an example…

3)            Use a 3^rd Party Network analysis tool to discover what IP address the LANLink has. I use one called Fing, which is pretty good and is available for free on iOS, Android, Windows and Mac.

The only thing that cause an issue, is if the unit has been reset. A reset is done by pressing and holding the small, recessed, push button on the side of the LANLink unit – next to the DC Jack socket. If this is pressed for between 5secs and 15secs while the unit is powered up, it will revert back to the Ethernet module’s defaults.

If you cannot find the IP address using either of the three methods above, then we have to assume that the unit is reset and now it will be necessary to connect the LANLink directly to a PC/Mac via a normal Ethernet network cable and set the PC to have a manual (fixed) IP address of 192.168.0.1 and subnet 255.255.255.0. Now you should be able to access the LANLink at http://192.168.0.7

If this is the case and the LANLink has been reset and you can access it on this fixed IP address, check the FAQ above with the default settings you will need to set.

You can view the NMEA 0183 data coming out of one of our USB devices using Tera Term, a free Windows terminal program, which can be downloaded from the link below…

https://osdn.net/projects/ttssh2/releases/

Just select the latest EXE installer version and once downloaded, double click on the file to install TeraTerm. You only need the main program, not all of the extra plugins and language extensions, so untick everything else as shown below….

Once Tera Term is installed, you need to confirm what COM port Windows has allocated to your device’s USB interface. It was COM3 on our PC, but it might be a different number on yours and the best way to confirm is to open “Device Manager” on your Windows PC, go to the “Ports (COM & LPT)” section and see what is listed there.

You should see at least one COM port listed and if you then unplug your USB to NMEA cable and see which entry disappears, this will confirm which COM port it is.

Now run Tera Term and create a new serial connection to the COM port number of your USB to NMEA cable…

Click “OK” and you will see a terminal window appear, which may or may not have any NMEA 0183 data displayed in it.

In the image above, you can see strange characters scrolling down the screen, which usually indicates a wrong baud rate (data speed) setting. Click on Setup>Serial Port and change the baud rate to either 4800 baud (standard for GPS, Instruments, etc.) or 38400 baud (high speed setting for AIS or multiplexers).

Now when y0u click the “New Setting” button the data should be much better formatted with one NMEA 0183 sentence per line…

To understand the data that you are seeing, you will need to search online for information on NMEA 0183 or consider buying the latest NMEA 0183 specification from the NMEA organisation at https://nmea.org

You can test the USB to NMEA cable by doing a “Loopback” test as follows…

You will need a Windows PC to and a copy of TeraTerm which is free to download from the link below…

https://osdn.net/projects/ttssh2/releases/

Just select the latest EXE installer version and once downloaded, double click on the file to install TeraTerm. You only need the main program, not all of the extra plugins and language extensions, so untick everything else as shown below….

Once Tera Term is installed, we need to confirm what COM port Windows has allocated to your USB to NMEA Cable. It was COM3 on my PC, but it might be a different number on yours and the best way to confirm is to open “Device Manager” on your Windows PC, go to the “Ports (COM & LPT)” section and see what is listed there.

You should see at least one COM port listed and if you then unplug your USB to NMEA cable and see which entry disappears, this will confirm which COM port it is.

Now run Tera Term and create a new serial connection to the COM port number of your USB to NMEA cable…

Click “OK” and you will see a terminal window appear. Now you need to create the “Loop back” by physically connecting the Yellow (RX) and Orange (TX) wires together which loops the data back on itself.

Now when you type any characters on the keyboard, you should see them appear in the Window and at the same time, each press of the keyboard will make the Red and Green LEDs in the USB connector flash.

If for each key press you get two matching characters appear (see above), don’t worry it just means that the “Local Echo” tick box in the Tera Term “Setup>Terminal” options is enabled…

In most cases, if your computer is connected to the internet, when you plug the USB to NMEA adaptor in to a spare USB socket, the driver should be automatically installed on Windows/MAC OSX/LINUX.

Sometimes with Windows PCs, it is necessary to manually install the USB drivers which can be downloaded from here….

https://digitalyachtamerica.com/download/usb-nmea-adaptor-drivers-v2-12-28-for-windows-exe/

This will download a zip file that when you double click will show a single exe file…

Extract this EXE file and then right click on it and select “Run as administrator”…

Now plug in the USB cable and check in Device Manager that the USB to NMEA adaptor has been successfully allocated a COM port number in the “Ports (COM&LPT)” section – COM6 in the example below.

This is the COM Port number you will need to select in your navigation software.

 

 

We started developing iKommunicate back in 2015 to be the first commercial Signal K (Marine Open Data Format) on the market, as part of a successful Kickstarter Campaign. Signal K was at a very early stage of its development and had not even reached a stable V1.00.

Digital Yacht were the first commercial company to support Signal K and we helped the core team of open source developers to make the final push to release Signal K V1.00, actively working on the specification, branding and website development.

Unfortunately, this level of involvement was unsustainable and when one of our iKommunicate Engineers retired and another went off to start his own business, we had to “freeze” further development. iKommunicate is still a good gateway product and for many people who just want a unit that works but do not want the latest cutting edge functionality, it is a good choice. It is also a very good gateway for the popular Rosepoint Coastal Explorer software for PCs.

In recent years, we have had reports that a change in the way the Signal K server initiates a websocket connection has broken compatibility with iKommunicate which uses the V1.00 Signal K APIs. We believe there is a work around to this, but you would need to contact Teppo Kurki or Scott Bender, on the core SK development team to discover what that is.

For anyone wanting to keep up with the cutting edge functionality of the latest Signal K developments, we have an upgrade program for all iKommunicate owners, that provides a 30% discount voucher for one of our iKonvert or NAVLink2 gateways. Both of these units are NMEA 2000 certified gateways which the Signal K developers have implemented and which work very well with the Signal K server…..

https://digitalyacht.net/2021/02/23/signal-k-opencpn-digital-yacht/

Please contact sales@digitalyacht.co.uk if you would like to know more about the upgrade program.

Hi Paul,

We started developing iKommunicate back in 2015 and it was the first commercial product to support Signal K. Digital Yacht also helped with the final push to release Signal K V1.00, actively working on the specification, branding and website development.

Unfortunately, this level of involvement was unsustainable and when one of our iKommunicate Engineers retired and another went off to start his own business, we had to “freeze” further development. iKommunicate is still a good gateway product and for many people who just want a unit that works but do not want the latest cutting edge functionality, it is a good choice.

It is clear that you want more functionality than iKommunicate can really provide and I think you would be better off using Raspberry Pi type hardware, running the latest Open Source Signal K Server, being supplied NMEA 2000 data via one of our iKonverts or NAVLink2. Both of these units are NMEA 2000 certified gateways that the developers of CANBoat and CANBoatJS have implemented and which work very well with the Signal K server…..

https://digitalyacht.net/2021/02/23/signal-k-opencpn-digital-yacht/

You will then be able to access pretty much all of the data on the NMEA 2000 network and access it via HTTP RestAPIs.

We know how much you like to tweak, change and fiddle with settings, but sometimes it can create problems and to ensure that you can recover your iKommunicate, we have devised a simple way to reset the unit back to its original factory defaults. Only the settings will be reset, any new software update will still be applied.

There are two methods to factory reset an iKommunicate.

1. Manual Factory Reset. Click here to download the instruction.
2. Factory Reset via Telnet. Click here to download the instruction.

 

If you have the Seatalk to USB converter, then you can plug this straight in to a Windows, LINUX or Mac computer and use a Telnet Terminal type program to send this command. If you have the Seatalk to NMEA0183 converter, you need to use a NMEA 0183 to USB Adapter.

On a Mac we use CoolTerm which is freeware by Roger Meier…

https://freeware.the-meiers.org/

You need to make sure that CoolTerm is set to send CR+LF as the Enter (EOL) characters, as this is always used in NMEA 0183 systems to indicate the end of the sentence has been reached.

Then copy the command: $PDGY,STalk,On

And paste it into CoolTerm or any Telnet Terminal Type program and the mode should change.

• If you have the Seatalk to USB converter, then you don’t need any extra cables

 

• If you have the Seatalk to NMEA 0183 converter then you will need an NMEA0183/RS422/RS232 to USB adaptor cable, but the procedure is the same.

 

1. Please download the Tech Note that explains the procedure. It is the same procedure for our ST-NMEA, iKonvert and GPS160 products, that all have an STM32 micro.
2. Also download the latest V2.08 firmware. This is a ZIP file which you will need to unzip and there is just one BIN file inside. This is the file that you upload to the ST-NMEA converter.

 

 

You cannot just plug two NMEA 2000 devices together with a suitable NMEA 2000 cable – they must be connected to a properly constructed NMEA 2000 network.

• Each device has an NMEA 2000 interface that must be powered from the network
• Some smaller low power devices, like sensors are also powered from the network
• There is a small cost in setting up the network, but future expansion is very easy
• An NMEA 2000 Starter Kit is a cost effective way to build a small, expandable network

If you have an old or spare NMEA 2000 cable kicking around in your “come in handy” box, then put it to good use and create your own NMEA 2000 Test Lead. Assuming your cable is a Male to Female cable, you can actually create two test leads from the same cable, by simply cutting it in half, stripping back the outer insulation and fitting the five wires inside (Red/White/Blue/Black/Shield) to a piece of terminal “chocolate” block – as shown below.

The Male Test Lead will actually be the most useful, as the majority of “back bone” connections are female, so you will be able to plug the Male Test lead in to any of these connections. The Female Test lead will be useful for connecting power to a “bus powered” NMEA 2000 device for firmware updating or configuration.

For the following tests we will be using the Male Test lead and a multi-meter to measure the NMEA 2000 Supply Voltage across the Red and Black power wires and to make sure the network is properly terminated by measuring the resistance between the Blue and White Data wires.

 

NMEA 2000 Supply Voltage Test

The NMEA 2000 network should be powered from a 12v supply and depending upon the number of devices on the network and the amount of power they take from the network, you may find voltage drops along the network. In extreme cases this can result in some devices not getting the proper 9.0v to 16.0v DC Supply voltage as specified in the NMEA 2000 specification.

You can use the NMEA 2000 Test lead to plug in to the network at various locations and test the supply voltage. In a well designed NMEA 2000 network the voltage drop should never be more than 1.5v. So if the supply voltage is 12.5v then you should never measure less than 11v at any point in the network.

Using NAVDoctor to fully test an NMEA 2000 network

The two tests above are important basic tests to check the electrical integrity of your NMEA 2000 network, however with so many NMEA 2000 devices now being installed on boats, data and interoperability issues can also arise and if you wish to be able to more fully test and diagnose NMEA 2000 networks, our NAVDoctor NMEA 2000 Diagnostic tool is a good investment as this video will illustrate…

• If you have ever taken a PC onboard a boat and connected it up to a GPS via a serial or USB port then the chances are that you will probably have seen the occasional “crazy mouse” behaviour that seems to affect so many marine PCs. The cursor will suddenly start to randomly move all over the screen, opening windows and clicking on things, as if possessed by some nautical demon !

 

• Well there is a very simple explanation for this phenomenon and it dates back to the good old Serial Port mouse that was popular on the first Windows PCs. It was the mouse with the large 9 pin D-Type connector on the end of the cable, that came out before the short lived PS2 connector mouse and the more recent USB mouse.

 

• These original Serial Port mice used a series of ASCII control signals that are very similar to those produced by a typical NMEA0183 interface on a modern GPS or chart Plotter. If the GPS or Plotter is turned on when the PC boots up, Windows detects the NMEA0183 signals, thinks it has an old Serial Mouse connected and loads up some very old driver software that then proceeds to move the cursor all over the place, opening and closing windows and generally behaving like a “crazy mouse”.

 

• All of the releases of Windows have suffered from this problem and even the very latest Windows 8.1 still has this old Serial Mouse detection software included and will go crazy in certain conditions. The good news is that it is pretty easy to fix, by going in to Device Manager and disabling (NOT uninstalling) the Serial Port Mouse. Digital Yacht have produced a Tech Note on how to fix the problem and a copy can be downloaded by clicking here.

That is the Hard Drive LED and flashes when there is disk activity.

Your PC may have gone in to power save mode and turned off the screen.

 

Make sure that you have set your PC’s Power Mode to High Performance and to make sure it will not power any peripherals down as detailed in the link below…

 

https://www.techtarget.com/searchenterprisedesktop/tip/How-to-manage-Windows-10-Power-Options-in-settings

The warning you are seeing when trying to run the SmarterTrack Setup file, is the standard Windows Defender warning that is displayed when you try to run a downloaded file from the internet…

If you do not know the source or validity of the file then you would not want to run it, BUT as you know both of these things with our SmarterTrack software you should click the More Info link in the top left of the window. Now Windows will tell you a bit more about the file and give you the option to “Run anyway” by clicking the new button that has appeared…

 

Clicking the “Run anyway” button will start the SmarterTrack installation and when complete, you should have SmarterTrack installed.

 

Please note that you need to be online to authorise the software with your license code and to install/copy your Navionics charts on to your PC’s hard drive.

 

 

Our popular SmarterTrack Navigation Software uses Navionics charts, which you can copy from the Navionics Chart Cartridge on to a maximum of 5 PCs. Each PC must be online when you install the charts and SmarterTrack registers the PC on the Navionics charts server.

This mechanism has worked well for many years, but after the acquisition of Navionics by Garmin, a security audit indicated that a more secure HTTPS connection to the server should be used and Navionics updated their server.

Unfortunately, this also means that all SmarterTrack customers must update their copy of SmarterTrack before they can install any new charts. The good news is that the update is free of charge and can be downloaded from the link below….

SmarterTrackFULLSetup_V7 09_Latest.zip

We’ve made the decision to not supply CDs containing driver software and utilities with products going forward. The CD drive has largely disappeared from PCs and Macs and most users are content downloading the very latest versions from our website. We’ve put together a download link below compiling the contents of our CD.

CDs also aren’t accepted in a single return stream recycling unit and to make 30 CDs consumes 2 cups of crude oil, 300 cubic feet of natural gas and 24 gallons of water, so the environment will thanks us all too.

https://support.digitalyacht.net

If we’ve ascertained that your items needs to come back to us for factory service/inspection, please download and complete the Service Return Form and GENERAL INVOICE and enclose it with the item. (Please note: Only return a product to us if it has been authorised by one of our advisors. Items that are returned without this documentation or authorisation will be delayed.

It’s important we receive as much information as possible, so please attach with the item any email correspondence you may have had with your advisor and include a detailed description of the fault.

All customers within the EU, should please return the unit to:

Digital Yacht Service. 

12 Boulevard des Belges,

76000 Rouen,

FRANCE

If you’re returning a product from outside the EU, please put a value of GBP £10.00/ USD $14.00 / EUR €12.00 for the product and if requested by the freight company or postal service, use MARINE ELECTRONIC EQUIPMENT as a description and the commodity code 90148000.

The reason for return can be Product Service or Return for Repair.

If you are returning an AIS transponder for MMSI programming/reprogramming, please also complete this AIS PROGRAMMING form with vessel details. If you do not have Microsoft Word or a means of editing Word documents, please complete this PDF version.

We’ll look at your unit as quickly as possible and contact you with our findings.

If we’ve ascertained that your items needs to come back to us for factory service/inspection, please download and complete:

Service Return Form and GENERAL INVOICE

and enclose it with the item. (Please note: Only return a product to us if it has been authorised by one of our advisors.) Items that are returned without this documentation or authorisation will be delayed.

It’s important we receive as much information as possible, so please attach with the item any email correspondence you may have had with your advisor and include a detailed description of the fault.

Please return the unit to:

DIGITAL YACHT SERVICE. 

7 FARLEIGH COURT,

FLAX BOURTON,

BRISTOL 

BS48 1UR

UNITED KINGDOM

If you’re returning a product from outside the UK, please put a value of GBP £10.00/ USD $14.00 / EUR €12.00 for the product and if requested by the freight company or postal service, use MARINE ELECTRONIC EQUIPMENT as a description and the commodity code 90148000.

The reason for return can be Product Service or Return for Repair.  We recommend using USPS/Postal services if shipping from the US, as these are cheap and generally reliable.

If you are returning an AIS transponder for MMSI programming/reprogramming, please also complete this AIS PROGRAMMING form with vessel details. If you do not have Microsoft Word or a means of editing Word documents, please complete this PDF version.

We’ll look at your unit as quickly as possible and contact you with our findings.