How to manually reset the 4GConnect?

Manual Reset for 4G Connect

To reset one of our 4GConnects, you need to locate the 4GConnect main unit (silver aluminium box with black end caps) and then on the Antenna end cap, there is a small hole to access the reset switch inside – see red square in image below….

NOTE – If you have an older 4GConnect, which did not have the reset hole in the antenna end panel, then go to the next section.

With the unit fully powered up (allow 45-60 seconds from turning on the power), use one of those iPhone reset tools or failing that an opened up paper clip, to gently push inside the hole. You will feel a slight resistance and if you continue to gently apply pressure, you should feel the push switch depress (only about 1/32”) and when you do, keep the reset switch depressed for 10-20 secs.

When you release it, the 4GConnect should reboot and when it powers back up, all of the settings will be reset to the original ones when it left our factory.

The SSID and wireless password will be back to 4GConnect and you should be able to connect wirelessly to it and access the web interface at http://192.168.1.1 where you can sign in with password is 4GConnect again.

The only settings I would recommend changing are the APN settings for whatever mobile network SIM you are going to use and then the wireless network name (SSID) and wireless password so that the system is secured so only the owner and friends can connect to it and not anyone who has read the 4GConnect manual and found the default settings.

Manual Reset for older 4G Connect

To manually reset an older 4GConnect that does not have the reset hole in the antenna end cap, you will need a cross head screwdriver to remove the enclosure end cap that has the three antennas on it.

The procedure should be carried out with the 4GConnect powered up, so if you are not doing this on the boat, you will need a 12v 1A DC Power Supply.

First unscrew the three antennas (or antenna cables if you have a 4GConnect Pro), by using your fingers on the knurled ring at the base of the antenna…

Once the antennas are removed, unscrew the 4x cross head machine screws that hold the end cap on…

Gently pull the end cap away from the aluminium enclosure, being careful not to put unnecessary pressure on the three connectors…

The reset switch is highlighted in the image above within the red rectangle. Press and hold this switch in for 10-20 secs and when you release it, the 4GConnect should reboot and when it powers back up, all of the settings will be reset to the original ones when it left our factory.