Our NAVDoctor’s wireless interface is stable and you shouldn’t have a problem scanning, finding and connecting to it, but as it is a wireless device, rather than a wireless network router connected to the internet, some operating systems will sometimes disconnect and try and connect to a known wireless network that has internet connection.

In Android, because of the large number of different phone manufacturers, it is difficult to give an exact answer, but when you connect to the NAVDoctor, you should see a pop-up that says something similar to “Network has no internet, stay connected?” and you need to select whatever option to stay connected. If you have already connected to the NAVDoctor and this pop-up does not appear, then you need to goto Settings>WiFi>Menu/Advanced and look for a setting like “Check for Internet” or “Auto Network Switch” and these should be disabled. Also it might be best to temporarily turn off Mobile data so that your phone does not revert to 4G.

For Windows, in the NAVDoctor wireless network option, I would select “Forget this network” and then reconnect and make sure you tick “Connect Automatically”.

So many wireless devices exist now and many use the 192.168.1.1 IP address that NAVDoctor uses. For this reason, it is very common for your web browser to have stored “cached” data, code and images from other 192.168.1.1 web interfaces and this can cause issues when you try to display NAVDoctor – you end up with some old data from another device and some new data from NAVDoctor. For this reason, I always recommend using a “Private” or “Incognito” browser window which makes the browser behave as if you have never seen the NAVDoctor web interface before and loads everything from fresh.

Also our NAVDoctor is passing a lot of data to the browser and it can only cope with one browser session at a time, so make sure you do not have multiple devices connected or multiple tabs open on the same device.

If after trying the above tips, you aren’t seeing better operation, please get in contact via our support system, including as much information as you can, and we will do our best to get you back up and running smoothly.

By default, NMEA to WiFi server’ creates a wireless Access Point (hotspot) on-board your boat. The Name (SSID) of the Access Point will be “NavLink2-xxxx” or “DY-WiFi-xxxx‘, etc, depending on the product you’ve purchased, where xxxx is the unique four digit code of your device.

To connect to the NMEA to WiFi server, you will need to scan for wireless networks, find and select it in the network list and then when prompted, enter the default WPA2 password, which is “PASS-xxxx”, where xxxx is the same, unique four digit code that is in the hotspot name.

For instance, if you have a WLN30 and the WiFi network name created is DY-WiFI-D4B7 then the WiFi network password is: PASS-D4B7