Our iKonverts are pretty “bulletproof” but of course it could be a component failure. A simple test of the NMEA 2000 supply voltage at the iKonvert PCB would be the best way to ascertain if it is a network issue of a faulty iKonvert.

Using a multimeter set to measure DC Voltage, please measure for the presence of a voltage between the two terminals in the below image. The voltage should be a nominal 12v, but it can be between 9v and 16v and the network should still operate correctly.

If there is no voltage at the iKonvert, then you have a network wiring issue, if there is a good 12v voltage, then the iKonvert will need to be returned to us for warranty repair/replacement.